Restaurant Operations Manager

4 weeks ago


Milwaukee, Wisconsin, United States Paradies Lagardère Full time
About Us

At Paradies Lagardre, we strive to deliver exceptional experiences that exceed our customers' expectations. Our Dining Division is dedicated to creating memorable moments for our guests, from inspiring restaurant designs to top-notch culinary offerings and exceptional hospitality.

Job Summary

The Assistant Restaurant Manager plays a vital role in supporting the General Manager in overseeing the daily operations of our restaurant. This dynamic leader will be responsible for managing staff, ensuring customer satisfaction, maintaining high food quality standards, and optimizing financial performance.

Key Responsibilities:
  • Employee Management:
    • Assist in hiring, interviewing, and onboarding new staff.
    • Set job expectations and provide ongoing feedback and performance reviews.
    • Train and develop staff, coaching entry-level managers and team members on proper service techniques.
  • Customer Service:
    • Resolve customer complaints promptly and professionally.
    • Ensure a positive dining experience by maintaining high service standards.
  • Financial Management:
    • Control labor costs and minimize food waste.
    • Balance the budget and develop strategies to increase sales and reduce costs.
  • Operational Oversight:
    • Schedule shifts and assign table sections to waitstaff.
    • Ensure compliance with operational standards, company policies, and laws.
  • Food Quality and Safety:
    • Enforce health and safety regulations, including proper food handling and sanitation procedures.
  • Inventory Management:
    • Maintain accurate inventory records and place orders for ingredients, utensils, and equipment.
    • Research new suppliers and negotiate prices to ensure cost-effective purchasing.
  • Restaurant Maintenance:
    • Oversee the opening and closing procedures, ensuring the restaurant is clean and orderly.
    • Complete accident reports and address maintenance issues promptly.

Qualifications:

  • Proven experience, 2+ years, in restaurant management or a similar role.
  • Strong leadership and team management skills.
  • Excellent customer service and communication abilities.
  • Solid understanding of restaurant operations and financial management.
  • Knowledge of health and safety regulations in the food service industry.
  • Ability to work flexible hours, including evenings, weekends, and holidays.

Benefits:

  • Competitive salary
  • Health benefits
  • Opportunities for professional growth and development
  • Employee discounts


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