Broadband Installation Specialist
4 weeks ago
Astound Broadband is seeking a skilled Broadband Technician I to join our team in Austin, Texas. As a key member of our installation team, you will be responsible for ensuring the successful installation and disconnection of data, video, and phone services on customer premises. This role requires a high level of focus on customer service, customer education, and quality of work.
Key Responsibilities- Residential installation and disconnection of data, video, and phone services
- Ensure and record correct RF signal levels within specifications
- Communicate with leadership and dispatch as needed
- Provide customer education and support
- Operate company vehicle in safe and responsible manner
- High school diploma or equivalent
- 0 (Entry Level) experience
- Maintain satisfactory driving record and have a valid driver's license
- Knowledge, Skills and Abilities: Ladder; Hand or Power Tools; Customer Service; Communication (verbal, written); Basic Computer Skills; Aptitude to learn to skills; Problem solving; Time Management; Teamwork; Working alone
- 401k retirement plan, with employer match
- Insurance options including: medical, dental, vision, life and STD insurance
- Paid Time Off/Vacation: Starting at 80 hours per year, and increases based on tenure with the organization
- Floating Holiday: 40 hours per year
- Paid Holidays: 7 days per year
- Paid Sick Leave: Astound allows a number of paid sick hours per calendar year and varies based on state and/or local laws
- Tuition reimbursement program
- Employee discount program
Astound Broadband is proud to be an Equal Opportunity Employer and we are dedicated to cultivating a diverse, equitable and inclusive workplace where employees feel valued, respected and empowered. Discrimination of any kind has no place here. We are dedicated to providing equal opportunities for all employees and applicants, regardless of race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity or expression, genetic information, military, veteran status, and any other characteristic protected by applicable law.
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Broadband Technician I
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Broadband Technician I
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