Shift Supervisor

7 days ago


Bloomington, Indiana, United States Toppers Pizza Full time
Shift Lead Job Description

A Shift Leader is a key member of our team responsible for ensuring a smooth and safe working environment during their shift. They will oversee daily duties, maintain high standards of cleanliness and quality, and provide feedback and coaching to team members as needed.

Key Responsibilities:
  • Assign and direct daily duties for team members based on role, skills, and shift needs
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction
  • Uphold Toppers policies and procedures; provide feedback/coaching to team members as needed
  • Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes
  • Solve customer complaints quickly and with a smile
  • Provide feedback to team members in a positive manner
  • Train new team members on daily tasks
  • Balance cash draw and prepare deposit
Requirements:
  • Must be legally eligible to work in the United States
  • Must be 18 years of age
  • Must have a source of reliable transportation
  • Previous quick service restaurant or supervisory experience
  • Serve-Safe/Local or State Food Service Certification preferred
Benefits:
  • Flexible Scheduling
  • Pay Advances through PayActiv
  • Meal Discounts (70% While working/50% when not)
  • Free Uniform T-Shirt
  • Referral bonuses for bringing new members to our team
  • Rapid advancement opportunities – We offer a Manager–in–Training program with pay increase at each step of the training
  • All insurance benefits and 401(k) retirement when minimum service and average hours are satisfied


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