Retail Food Service Operations Manager

6 days ago


Indianapolis, Indiana, United States Aramark Full time

Aramark seeks a seasoned Retail Food Service Operations Manager to lead retail food operations at Community Hospitals of Indiana. This role oversees the efficient management of assigned retail locations, ensuring compliance with Aramark's policies and client contracts. The successful candidate will develop and implement effective strategies to drive sales growth, improve customer satisfaction, and maintain high-quality store operations.

Key Responsibilities:

  • Manage daily store operations, including inventory management, warehouse management, receiving, ticketing, and distribution
  • Collaborate with HR to recruit, train, and develop staff, ensuring accurate staffing for events and within payroll budget
  • Develop and execute customer service programs and product knowledge initiatives
  • Maintain accurate procedures for opening and closing the store, including cash and credit card accountability, and security protocols
  • Address and resolve customer issues promptly and professionally
  • Verify financial transactions, including sales and merchandise transfers
  • Conduct periodic physical inventories and address count discrepancies
  • Maintain strong relationships with clients and customers to drive business growth

Requirements:

  • 2-4 years of experience in retail food service management or a related field
  • Bachelor's degree in business or a related field, or equivalent experience
  • Familiarity with Microsoft Office and Point of Sale systems
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong organizational skills and profit-and-loss accountability
  • Excellent customer service skills, using Aramark's standard service model

About Aramark:

Aramark is a leading provider of food and facilities services, serving millions of guests worldwide. We believe in equal employment opportunity and are committed to creating a diverse and inclusive workplace. If you are a motivated and experienced professional looking to take your career to the next level, we encourage you to apply. Estimated salary: $65,000 - $85,000 per year.



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