Retail Operations Manager

1 day ago


Indianapolis, Indiana, United States Meijer, Inc. Full time
About the Role

We are seeking a highly skilled and experienced Retail Operations Manager to join our team at Meijer, Inc. As a key member of our store leadership team, you will be responsible for overseeing the day-to-day operations of various departments within the store.

Job Responsibilities
  • Plan, direct, and supervise team members in their daily tasks and activities.
  • Serve as a mentor and coach for all team members, providing guidance and support to ensure they have the skills and knowledge needed to excel in their roles.
  • Implement strategies to improve customer service, drive sales growth, and maintain a high level of customer satisfaction.
  • Maintain a clean and well-organized store environment, focusing on prime shopping hours, product presentation, and company standards.
Key Performance Indicators
  • Ensure a positive company image by providing exceptional customer service.
  • Responsible for staffing, selection, and hiring to meet staffing needs.
  • Promote succession planning by identifying development needs for team members and making recommendations for promotions.
  • Document and apply disciplinary actions and make recommendations concerning discharge.
  • Responsible for P&L, achieving sales targets, and maintaining shrink for the department.
  • Model exceptional customer service and communicate the Meijer Friendly Initiative in all team meetings and conversations.
Qualifications
  • High school diploma or equivalent required.
  • 2-3 years of related retail experience.
  • One year of management experience.
  • Demonstrated ability to communicate effectively with team members, resolve conflicts, and manage multiple tasks.
  • Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Benefits
  • Estimated salary: $60,000 - $80,000 per year.
  • Weekly pay.
  • Scheduling flexibility.
  • Paid parental leave.
  • Paid education assistance.
  • Team member discount.
  • Development programs for advancement and career growth.


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