Project Manager

1 week ago


Totowa, New Jersey, United States Englewood Lab, Inc Full time
Job Overview

We are seeking a highly skilled Project Manager to join our team at Englewood Lab, Inc. As a key member of our operations team, you will be responsible for ensuring the successful launch of new products across various brands.

Key Responsibilities:

  • Act as a liaison between assigned brands and internal departments to align priorities and commitments to customers.
  • Develop and cultivate customer relationships to ensure on-time product launches and customer satisfaction.
  • Monitor project trackers for accuracy and ensure external customer commitments are on schedule.
  • Manage assigned projects/accounts, develop and publish project timelines, and provide pricing to customers for ancillary services.
  • Issue PDRs as required, detailing COG targets, benchmarks, and other relevant information.
  • Provide customers with on-time delivery of samples, supporting information, pricing, and lead-time for all new projects.
  • Share final approved pricing with BOM/PO Coordinators and initiate pricing requests.
  • Maintain project status in Project Tracker files and schedule Gate-Review meetings for new products.
  • Transfer project details to the operations team for Line Trials and attend trials when needed.
  • Manage Regulatory Requests for assigned customers and send Annual Drug Stability letters.
  • Manage Formula-related updates and other duties assigned by the manager.
  • Schedule weekly/bi-weekly calls with clients, maintain calendars, and keep meeting notes.
  • Understand monthly sales targets and report shortfalls for all accounts.
  • Inform Business Development of presentations to clients and new opportunities.
  • Ensure project handoffs to the customer services department are executed and maintain support through the transition.
  • Assist in resolving customer complaints by investigating problems, notifying management, and making recommendations.

Requirements:

  • 4-year Bachelor's Degree in Cosmetic Science, Business Chemistry, or a related major, plus 2 years of experience in a fast-paced manufacturing environment or 3+ years of experience as a Project Manager handling multiple customers/projects simultaneously.
  • Detail-oriented with superior organizational and communication skills.
  • Excellent analytical and problem-solving skills.
  • Proficient in MS Office (Excel, Word, Outlook, PowerPoint).
  • Able to manage multiple assignments simultaneously.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life Insurance
  • 401k match

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