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Product Knowledge Expert

2 months ago

Santa Monica, California, United States HERSCHEL SUPPLY COMPANY Full time
About Your New Role

Herschel Supply Co. is seeking a skilled Sales Associate to join our dynamic Retail team. As a key member of our team, you will be responsible for delivering exceptional customer service, creating an engaging shopping experience, and driving sales growth.

A Day in the Life
  • Customer Interaction: Welcome customers to the store, provide product knowledge, and make recommendations to ensure a positive shopping experience.
  • Product Knowledge: Stay up-to-date on product features, advantages, and benefits to effectively communicate with customers.
  • Store Appearance: Maintain a clean and well-presented store, including merchandise, stock, and visual displays.
  • Inventory Management: Receive and process stock from the warehouse, including unpacking, scanning, and restocking.
  • Point-of-Sale System: Utilize the POS system to process payments, refunds, and exchanges.
  • Staff Training and Events: Participate in staff training and store events to stay informed about new products, trends, and initiatives.
About You
  • Personality: You are upbeat, passionate, friendly, and authentic, with a natural ability to build relationships and communicate effectively.
  • Skills: You possess excellent customer service skills, are comfortable working in a team environment, and are able to work a flexible schedule, including weekends and evenings.
  • Availability: You are available to work a minimum of three times per week, including one full weekend day, and are willing to adapt to changing business needs.
What We Offer
  • Competitive Hourly Rate: $18 per hour, depending on experience.
  • Diversity, Equity, and Inclusion: We are committed to creating a workplace that is safe, secure, inclusive, and enjoyable for all employees.