Field Support Specialist
2 weeks ago
We are seeking a skilled Field Support/Helpdesk Specialist to join our team at North Country Business Products. As a key member of our team, you will be responsible for providing technical support to our clients, troubleshooting and repairing software, hardware, and networking issues, and ensuring a positive client experience.
Key Responsibilities:- Troubleshoot and repair basic software, hardware, and networking issues both remotely and on-site.
- Stage and install new equipment at client locations.
- Maintain accurate and organized inventory.
- Assist with installation projects, including delivering hardware, setting up at client sites, uninstalling old equipment, and providing documentation.
- Complete special projects and other duties as assigned.
- A two-year technical degree is preferred but not required.
- Experience in computer software and hardware is preferred.
- Network connectivity and related software experience is a plus.
- A good driving record and a valid driver's license are required.
- A competitive compensation and benefits package, including an Employee Stock Ownership Plan (ESOP), 401(k), Paid Time Off (PTO), and Paid Volunteering Time Off (PIC).
- A Computer Purchase Program.
- A positive and supportive work environment.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and detail-oriented individual with a passion for technology, we encourage you to apply for this exciting opportunity.
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Field Support Specialist
2 weeks ago
Madison, Wisconsin, United States NORTH COUNTRY BUSINESS P RODUCTS INC Full timeJob DescriptionField Support/Helpdesk SpecialistMadison, WisconsinWe are seeking a skilled Field Support/Helpdesk Specialist to join our team at North Country Business Products. As a key member of our team, you will be responsible for providing technical support and assistance to our clients in a fast-paced and dynamic environment.Key...
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