Auto Damage Claims Adjuster

4 weeks ago

Ballwin, Missouri, United States Progressive Insurance Full time
Job Summary

As a Field Claims Adjuster at Progressive Insurance, you will serve as the primary point of contact for customers, directing and making decisions regarding the repair process from start to finish. This role requires strong leadership and conflict management skills, as well as a passion for providing excellent customer service.

Key Responsibilities

Complete vehicle inspections and write estimates
Determine total loss evaluations and set clear expectations and timelines
Negotiate repair processes with body shops
Document information related to the claim and make decisions consistent with claims standards and local laws
Evaluate and handle claim payments and resolution of claims without payments

Requirements

A minimum of four years of relevant work experience, or an Associate's degree and three years of relevant work experience, or a Bachelor's degree and one year of relevant work experience. Additionally, a valid driver's license, auto insurance, and compliance with Progressive's driving standards and/or policies are required.

Compensation and Benefits

$63,300 - $77,400/year based on experience and location, plus a gainshare bonus up to 16% of eligible earnings based on company performance. Benefits include 401(k) with dollar-for-dollar company match up to 6%, medical, dental & vision, wellness & mental health programs, and more.

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