Pharmacy Customer Service Representative
3 weeks ago
As a Pharmacy Customer Service Associate at Walgreens, you will be responsible for delivering a distinctive and delightful customer experience. You will engage customers and patients by greeting them and offering assistance with products and services, resolving customer issues and answering questions to ensure a positive customer experience.
Key Responsibilities:
Provides customers with courteous, friendly, fast, and efficient service.
Recommends items for sale to customers and recommends trade-up and/or companion items.
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Takes customers to OTC aisle when possible to assist in locating products.
Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader.
Performs duties as assigned by Pharmacy Manager, Staff Pharmacist, and Store Manager, including utilizing pharmacy systems to enter patient and drug information, ensuring information is entered correctly, filling prescriptions by retrieving, counting, and pouring pharmaceutical drugs, verifying medicine is correct, and checking for possible interactions.
Assists pharmacists in scheduling and maintaining work flow.
Reports, immediately, prescription errors to pharmacist on duty and adheres to Company policies and procedures in relation to pharmacy errors and the Quality Improvement Program.
Reviews and complies with the Walgreen Co. Pharmacy Code of Conduct.
Strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription dispensing activities.
Handles telephone calls that do not require personal attention of the pharmacist, including those to physicians.
Processes (corrects and resubmits) manual claims for third-party program prescription services in a timely and efficient manner, and performs other clerical duties as assigned by the Pharmacy Manager.
Assists and supports Pharmacy Department on inventory management activities, such as ordering, unpacking, checking, and storing shipment of pharmaceuticals.
Maintains knowledge of Company asset protection techniques and files claims for warehouse overages (merchandise received, but not billed), shortages (merchandise billed, but not received), order errors, or damaged goods involving Rx drugs.
Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed.
Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves).
For consumable items, assists in stock rotation, using the first in, first out method and restock outs.
Has working knowledge of store systems and store equipment.
Provides customer service in the photo area, including digital passport photo service, poster print, and creative machine, suggestive sell of promotional photo products.
Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders, delivers orders to customers as they arrive at store).
Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.
Completes special assignments and other tasks as assigned.
Training & Personal Development
Earns and maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Attends training and completes PPLs requested by Manager or assigned by corporate and acquires continuing education credits. Maintains knowledge and skill in healthcare and pharmacy, including latest news and developments.
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States FedEx Full timeCustomer Service RepresentativeAt FedEx, we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you'll be responsible for providing exceptional customer service to our clients. Your duties will include:Assisting customers with their inquiries and resolving any issues they may have.Providing information...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Domino's Franchise Full timeJob Title: Customer Service RepresentativeJob Summary: We are seeking a Customer Service Representative to join our team at Domino's Pizza. As a Customer Service Representative, you will be responsible for providing excellent customer service to our customers, taking phone calls, taking orders, making pizzas, completing cash transactions, and providing a...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Ollie's Bargain Outlet, Inc. Full timeCustomer Service RepresentativeAt Ollie's Bargain Outlet, Inc., we're looking for a Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service, maintaining a clean and organized store environment, and assisting with sales and inventory management.Key...
-
Customer Service Representative
3 weeks ago
Ballwin, Missouri, United States Savers | Value Village Full timeJob Title: Customer Service RepresentativeAbout Us:At Savers / Value Village, we're passionate about creating a unique shopping experience for our customers. Our stores are filled with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.We purchase these items directly from our nonprofit partners,...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Domino's Pizza LLC Full timeAs a Customer Service Representative at Domino's Pizza LLC, you will be responsible for providing a positive and engaging experience for our customers. Your key responsibilities will include greeting customers, taking orders, and maintaining the front of the store. You will also be responsible for ensuring that orders are accurate and organized. If you are a...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Chick-fil-A Full timeAt Chick-fil-A, we're seeking a dedicated and enthusiastic individual to join our team as a Customer Service Representative. This role is more than just a job - it's an opportunity for learning, growth, and advancement.Key Responsibilities:Provide exceptional customer service by anticipating and responding to guest needs.Work collaboratively with the team to...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States RANSON & ASSOCIATES, LLC Full timeJob OverviewRanson & Associates, LLC is seeking a highly skilled Licensed Agency Customer Service Representative to provide exceptional service to our clients. As a key member of our team, you will be responsible for delivering personalized and professional customer service, addressing inquiries, and enhancing customer satisfaction.Key...
-
Customer Service Representative
3 weeks ago
Ballwin, Missouri, United States Combined Agents of America Full timeCustomer Service Representative Job DescriptionThe Customer Service Representative at Combined Agents of America is responsible for maintaining solid customer relationships by handling customer inquiries and concerns with speed and professionalism through daily interaction with customers, insurance carriers, and fellow employees while conducting specific...
-
Customer Service Representative
3 weeks ago
Ballwin, Missouri, United States Chick-fil-A Full timeJob SummaryWe are seeking a highly motivated and enthusiastic individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring a positive experience for our guests.Key ResponsibilitiesProvide prompt and courteous service to all guestsPrepare and...
-
Pharmacy Technician
4 weeks ago
Ballwin, Missouri, United States Walgreens Full timeJob Description:We are seeking a highly skilled and detail-oriented Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in providing exceptional customer service and ensuring the accuracy and efficiency of our pharmacy operations.Key Responsibilities:Assist pharmacists in the preparation and dispensing of...
-
Customer Service Representative, FT Evenings
3 weeks ago
Ballwin, Missouri, United States Circle K Full timeKey Responsibilities:• Provide prompt, courteous customer service and resolve customer issues on shift• Ring up all sales on cash register properly• Perform multi-function operation of fuel console, lottery machine, etc.• Inspect store facilities and equipment for safety, cleanliness, and proper working orderAbout the Role:As a Customer Service...
-
Customer Service Representative, FT Evenings
4 weeks ago
Ballwin, Missouri, United States Circle K Full timeAs a Customer Service Representative at Circle K, you will be responsible for providing exceptional customer service and resolving customer issues in a timely and professional manner. Your duties will include operating a cash register, performing multi-function operations of fuel consoles and lottery machines, and maintaining the cleanliness and safety of...
-
Pharmacy Technician
3 weeks ago
Ballwin, Missouri, United States Walgreens Full timeJob SummaryWe are seeking a skilled Pharmacy Technician to join our team at Walgreens. As a Pharmacy Technician, you will play a vital role in providing exceptional patient care and supporting our pharmacy team. Key Responsibilities• Assist pharmacists in the practice of pharmacy, including dispensing medications, processing prescriptions, and maintaining...
-
Ballwin, Missouri, United States American Family Insurance Full timeJob SummaryAs a Customer Service Representative with American Family Insurance, you will be responsible for providing exceptional customer service and sales support to our clients. Your primary focus will be on answering phones, taking payments, making policy changes, uploading documents, verifying discounts, and making sales.Key ResponsibilitiesAnswer...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Combined Agents of America Full timeCustomer Service Representative Job SummaryThe Customer Service Representative at Combined Agents of America is responsible for delivering exceptional customer experiences by handling customer inquiries and concerns with speed and professionalism. This role involves daily interaction with customers, insurance carriers, and fellow employees, as well as...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States St Louis Acura Full timeAt St. Louis Acura, we're seeking a highly motivated and enthusiastic Service Receptionist to join our team. As a key member of our service department, you will be responsible for providing exceptional customer service to our clients. Your primary duties will include greeting and assisting customers with scheduling service appointments, answering and...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Zips Car Wash Full timeCustomer Service AssociateWe're seeking a friendly and enthusiastic Customer Service Associate to join our team at Zips Car Wash. As a key member of our team, you'll play a vital role in creating a positive and welcoming experience for our customers.ResponsibilitiesProvide exceptional customer service, ensuring a warm and friendly welcome to all guestsEngage...
-
Customer Service Representative
3 weeks ago
Ballwin, Missouri, United States Savers | Value Village Full timeAbout UsSavers | Value Village is a purpose-driven company that champions reuse and inspires a future where secondhand is second nature. We supply our stores with gently-used, one-of-a-kind items that have been donated by the community to local nonprofit organizations.Our MissionWe redirect billions of pounds of used items away from landfills and onto our...
-
Customer Service Representative
4 weeks ago
Ballwin, Missouri, United States Chick-fil-A Full timeJob SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Cashier and Customer Service Associate. As a key member of our restaurant team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and safe work environment.Key ResponsibilitiesProvide prompt...
-
Customer Service Representative
3 weeks ago
Ballwin, Missouri, United States Raising Cane's Full timeRaising Cane's is seeking a Customer Service Associate to provide a positive customer experience. Key responsibilities include:Food Preparation: Ensure all food orders are prepared to standards.Customer Service: Take orders from customers and process payments efficiently.Cleanliness: Clean tables, floors, and other areas of the restaurant.Safety Procedures:...