Customer Service Representative
3 weeks ago
**Job Summary**
As a critical member of our team, the Customer Service Representative plays a vital role in delivering exceptional customer experiences and supporting the success of Bar Harbor Bank & Trust. This part-time, 25 hours a week position is an excellent opportunity for individuals who thrive in a fast-paced, collaborative environment and are passionate about building trusted relationships with customers.
**Key Responsibilities**
• Assist customers in identifying their financial needs and contribute to the success of the company by recommending additional products and services.
• Recognize and seize opportunities to make referrals for loans, trusts, investments, insurance, and other exceptional services offered by the bank.
• Gain an understanding of the banking industry and contribute to meeting branch goals in various categories, including deposits and loans.
• Build trusting relationships with individuals in the communities we serve.
• Be an active participant in, and advocate for, community growth and prosperity.
• Process transactions for customers in a prompt, efficient, courteous, and professional manner.
• Provide exceptional customer service, reach effective resolutions, and follow through with customers for all inquiries.
**Requirements**
• High School or better.
• An interest and experience in customer service and a working knowledge of Windows are essential for this position.
**What We Offer**
• Competitive pay.
• Referral incentives.
• An employee stock purchase plan.
• Medical, dental, vision, and life insurance plans.
• Paid holidays.
• A 401(k) plan.
• Paid time off.
• A wellness program.
• Continuing education benefits.
• And more.
**Equal Opportunity Employer**
Bar Harbor Bank & Trust is an Equal Opportunity Employer, Minority/Female/Disability and Protected Veteran.
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