Customer Experience Liaison

6 days ago


Tulsa, Oklahoma, United States Rausch Coleman Homes Full time
Job Summary

We are seeking a skilled Customer Service Coordinator to join our team at Rausch Coleman Homes. This role involves working directly with the Customer Service Manager to identify customer questions and concerns, handle customer complaints in a patient and compassionate manner, and perform daily tasks with customer satisfaction in mind.

Key Responsibilities
  • Report directly to the Customer Service Manager
  • Interact with staff and office personnel as required
  • Daily interaction with customers
  • Understand and react to the daily challenges of scheduling customer service calls
  • Assist in developing and implementing new or revised record keeping systems and procedures
  • Responsible for accurately tracking all service work in IHMS
  • Responsible for pulling, updating, and verifying accuracy in all necessary reports
  • Additional duties as required
Requirements
  • A high sense of urgency and positive attitude in demanding situations
  • Previous customer service experience
  • Previous experience in a construction company
  • Ability to navigate a computer to submit daily and weekly reports and/or status updates
  • Possess an understanding of computer software including Microsoft Excel, Word, and Outlook
  • Ability to organize, prioritize, and schedule work assignments
  • Possess time management skills
  • Ability to make administrative and procedure decisions
Estimated Salary Range

$45,000 - $55,000 per year, depending on experience.

About Us

Rausch Coleman Homes is a top 40 homebuilder in the United States, recognized as a Best Place to Work in Arkansas, Oklahoma, and Texas. We offer competitive pay, health insurance, 401(k), generous paid time off, and much more.



  • Tulsa, Oklahoma, United States Spherexx Full time

    About the JobWe are seeking a Customer Service Liaison to join our team. The successful candidate will be responsible for answering calls from existing clients, handling general customer inquiries, and providing support with data entry and quality control.As a key member of our team, you will work closely with our clients to understand their needs and...

  • Automotive Liaison

    5 days ago


    Tulsa, Oklahoma, United States Snell Motor Company Full time

    Job OverviewRiverside Ford in Tulsa, OK is seeking a highly skilled Service Advisor to join their team. With experience preferred, the ideal candidate will possess excellent communication and problem-solving skills.As a Service Advisor, you will act as a liaison between customers and service technicians, ensuring seamless interactions and exceptional...


  • Tulsa, Oklahoma, United States Ascension Health Full time

    About the RoleThe Patient Services Liaison is responsible for coordinating patient care services and ensuring that patients receive high-quality, compassionate care.Key ResponsibilitiesAct as a liaison between patients, families, healthcare providers, and hospital staff to facilitate communication and resolve issues.Coordinate patient education, discharge...


  • Tulsa, Oklahoma, United States Texas de Brazil (Tulsa) Full time

    Job Summary:Texas de Brazil in Tulsa, OK is seeking a skilled Host and Server Liaison to join our team. As a Host and Server Liaison, you will be responsible for greeting guests, managing reservations, and ensuring seamless communication between hosts and servers.Key Responsibilities:Welcome guests and manage reservations in a timely and professional...


  • Tulsa, Oklahoma, United States ONEOK Full time

    We are seeking a skilled Fuel Industry Liaison to join our logistics team at ONEOK. As a key member of our logistics group, you will build relationships with shippers, carriers, suppliers, terminal personnel, and the logistics group to ensure smooth operations and identify areas for improvement.">This includes providing regular updates and reports to...


  • Tulsa, Oklahoma, United States ONEOK Full time

    Job Description:We are seeking a skilled Pipeline Support Specialist to join our team at ONEOK. As a key member of our logistics group, you will play a critical role in ensuring the smooth operation of our pipeline and terminal businesses.The estimated salary for this position is $60,000 - $80,000 per year, depending on experience.Key Responsibilities:•...


  • Tulsa, Oklahoma, United States Southern Impact Full time

    Employment Opportunities: Southern Impact is looking for a highly motivated and organized Employment Liaison Officer to join our team. In this role, you will be responsible for facilitating the foreign labor certification process for US employers, ensuring compliance with regulations and helping them meet their seasonal labor demands. If you have excellent...


  • Tulsa, Oklahoma, United States PSG Global Solutions Full time

    We are seeking a highly skilled Customer Service Associate to join our team at PSG. This is an exciting opportunity for individuals who thrive in fast-paced environments and enjoy delivering exceptional customer experiences.As a Customer Experience Specialist, you will be responsible for registering sales on assigned cash registers, providing customers with...


  • Tulsa, Oklahoma, United States Jim Glover Chevrolet Full time

    Jim Glover Chevrolet is seeking a skilled Customer Experience Manager to oversee our Service Department. As a Customer Experience Manager, you will be responsible for ensuring customers receive prompt, courteous, and effective service. You will also be responsible for managing technician time, distributing work efficiently, and maintaining customer...


  • Tulsa, Oklahoma, United States Michaels Stores Full time

    Key ResponsibilitiesAs a Customer Experience Representative, you will be responsible for ensuring that every customer has a positive experience in our store. This includes providing excellent customer service, answering questions about our products, and assisting customers with their shopping needs.


  • Tulsa, Oklahoma, United States SmileDirectClub Full time

    About the JobJob Description:We're seeking a skilled Sales Associate to join our team as a Sales Associate Role. As a key member of our sales team, you'll be responsible for delivering exceptional customer experiences, explaining our product, and guiding customers through timelines and expectations.Responsibilities:Deliver 5-Star Experience: Provide...


  • Tulsa, Oklahoma, United States Jason's Deli Full time

    Job DescriptionAs a Customer Service Representative at Jason's Deli, you'll work collaboratively with our team to provide outstanding customer experiences. Your primary responsibilities will include:Prioritizing tasks to meet customer demands.Anticipating and meeting customer needs.Maintaining a clean and organized workspace.Ensuring accurate order...


  • Tulsa, Oklahoma, United States Planet Fitness Inc. Full time

    At Planet Fitness Inc., we are seeking a highly motivated and customer-focused Customer Experience Ambassador to join our team. As a Customer Experience Ambassador, you will be the face of our brand, responsible for creating a positive member experience by providing exceptional customer service and ensuring a clean and welcoming environment.We estimate the...


  • Tulsa, Oklahoma, United States Ulta Beauty Full time

    As a Customer Experience Associate at Ulta Beauty, you'll be the first point of contact for our guests. We're looking for someone who can deliver outstanding customer service, build strong relationships, and drive sales.The estimated salary for this position is around $13-$16 per hour, depending on your level of experience.Your key responsibilities will...


  • Tulsa, Oklahoma, United States Anthropologie Full time

    We're seeking a highly motivated and customer-focused Sales and Service Ambassador to join our team! As a key member of our sales floor, you'll be responsible for driving sales growth through exceptional customer service and personalized experiences.Competitive Salary: $12.70/Hr - $15.00/Hr (dependent on location and experience)Benefits Package: Medical,...


  • Tulsa, Oklahoma, United States Michaels Stores Full time

    Job DescriptionWe are seeking a Customer Experience Specialist to join our team at Michaels Stores. In this role, you will be responsible for delivering exceptional customer service, ensuring a positive shopping experience for our customers.This includes answering customer questions, processing transactions, and providing assistance with purchases. You will...


  • Tulsa, Oklahoma, United States Family Dollar Full time

    **About Family Dollar**Family Dollar is a leading discount retailer offering quality products at affordable prices. We are seeking a Customer Service Representative to join our team.**Job Summary**Provide exceptional customer service and ensure a positive shopping experience.Greet customers, assist with merchandise selection, and answer questions about the...


  • Tulsa, Oklahoma, United States Snell Motor Company Full time

    About the JobSnell Motor Companies is seeking a highly skilled Service Advisor to join their team at Riverside Ford in Tulsa, OK. As a Service Advisor, you will play a critical role in creating an exceptional customer experience while fostering customer loyalty.Your responsibilities will include:Assessing automotive problems and services by listening to...


  • Tulsa, Oklahoma, United States David's Bridal Full time

    Job SummaryThe Seasonal Customer Service Representative is responsible for delivering a Five-Star Customer Service experience to our customers in a fast-paced retail environment. This role requires strong communication and problem-solving skills, as well as the ability to work effectively in a team environment.


  • Tulsa, Oklahoma, United States Jason's Deli Full time

    Key ResponsibilitiesAs a Restaurant Customer Service Team Member, your key responsibilities will include:Prioritizing work tasks and anticipating customer needsCoordinating with coworkers to ensure seamless serviceMaintaining organized systems for managing takeout and delivery ordersEnsuring accuracy and customer satisfaction in a fast-paced environmentWe...