Teller, Brighton Branch

11 hours ago


Rochester, New York, United States Summit Federal Credit Union Full time
Job Title: Teller

Job Summary:

The Teller is responsible for providing quality member service while processing member transactions accurately and in a timely efficient manner. This role requires a positive, courteous, enthusiastic and professional attitude towards all members, colleagues, management, board members and outside vendors.

Key Responsibilities:

* Represent the Credit Union with a positive, courteous, enthusiastic and professional attitude towards all members, colleagues, management, board members and outside vendors.
* Responsible for performing transactions accurately and efficiently via phone and in person.
* Responsible for balancing daily work.
* Answer inbound member support phones and process telephone requests.
* Consistently make appropriate and timely suggestions/referrals of products and services to members.
* Make quality referrals to Member Service Specialists for thorough review of features and benefits of products and services.
* Meet sales goals as determined by management using CML.
* Adhere to credit union policies and departmental/branch procedures.

Requirements:

* High School Diploma/Equivalency required.
* Minimum six months' cash handling experience.
* Prior sales experience preferred.
* Strong math and keyboarding skills required.
* Effective communication skills, including listening skills.
* Excellent interpersonal skills.
* Proficient sales skills, with the ability to recognize opportunities that meet member needs.
* Ability to build member relationships and promote member loyalty.

Working Environment:

* Must be able to sit and or stand for an extended period of time in a normal office environment.
* Occasional lifting required.
* Ability to travel to other branch locations for staffing assistance, trainings and meetings as assigned.

Equal Opportunity Employer:

The Summit Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, protected veteran status, or status as a qualified individual with disability.

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