Universal Banking Professional

3 weeks ago


Rochester, New York, United States ELS Full time
Job Summary

We are seeking a highly motivated and customer-focused Universal Banker to join our team at ESL. As a Universal Banker, you will be responsible for providing excellent customer service, building relationships, and achieving sales goals. You will work in either a Teller or Relationship Banker position, depending on branch needs, and travel to all 24 ESL branches in the Rochester region.

Key Responsibilities
  • Provide exceptional customer service and build long-lasting relationships with members
  • Work in either a Teller or Relationship Banker position, depending on branch needs
  • Travel to all 24 ESL branches in the Rochester region
  • Assist members with processing financial transactions, including payments, deposits, and withdrawals
  • Help members recognize and obtain the most appropriate solutions for their financial needs
  • Educate and refer a variety of products and services to members
  • Assist members with accounts, loans, and maintenance
  • Learn about the banking and finance industry and gain exposure to career opportunities at ESL
Requirements
  • One year of experience in sales/service in the financial services or comparable industry
  • High School diploma or High School equivalency diploma required
  • Strong communication, problem-solving, and decision-making abilities
  • Prior sales experience preferred
  • A high degree of flexibility to support branch needs
  • Proficient in building customer and peer relationships
  • Proficient in PC applications
  • Understanding of banking products and services preferred
  • Notary preferred; if not, obtain within 12 months of filling role
  • Must complete submission of application to the NMLS within the first week of employment and subsequently be successfully registered as a Mortgage Loan Originator through ESL
  • Demonstrates alignment with ESL's Core Values, mission, vision, and Purpose to help our community thrive and prosper
Why Work at ESL?

ESL is one of the largest and most successful federal credit unions in the country. We are locally owned and known for valuing people and sharing our success with our employees. We offer a very generous compensation and benefits package, including health, dental, life, 401k, vacation, paid holidays, performance incentives, and more. We are committed to diversity, equity, and inclusion and strive to create an inclusive, respectful, and equitable environment that makes ESL a great place to work.



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