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Customer Service Representative

2 months ago

Roseville, California, United States sulekha Full time

About Sulekha

Sulekha is a leading business directory and marketplace that connects customers with top-rated service providers. We are seeking a highly skilled and dedicated Customer Service Coordinator to join our team.

Job Summary

We are looking for a customer-focused individual to provide exceptional support to our clients and customers. The ideal candidate will have excellent communication and problem-solving skills, with the ability to work in a fast-paced environment.

Key Responsibilities

  • Provide top-notch customer service to clients and customers via phone, email, and chat
  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Work closely with the sales team to ensure seamless customer onboarding and support
  • Develop and maintain strong relationships with clients and customers
  • Stay up-to-date with industry trends and best practices in customer service

Requirements

  • 1-2 years of experience in customer service or a related field
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment
  • Strong attention to detail and organizational skills
  • Ability to work independently and as part of a team

What We Offer

Sulekha offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.