Healthcare Operations Manager
3 days ago
The role of an Operations Supervisor at ABM Industries is to assist the Director of Environmental Services in leading a team of professionals to achieve exceptional customer satisfaction. This position requires strong leadership skills, with the ability to motivate and guide team members to meet or exceed established standards.
Responsibilities
- Lead the department in the absence of senior management
- Promote a customer-centric mindset among team members
- Respond promptly to customer requests with a positive attitude
- Identify opportunities for process improvements
- Implement procedures and programs that meet goals and ensure a clean and safe environment
- Conduct quality inspections to ensure quality and satisfaction levels are met
Requirements
- High school diploma or equivalent; some college education preferred
- Minimum 1 year of customer service experience
- 1 year of proven housekeeping experience in a healthcare or hospitality setting
- 1 year of supervisory experience in any industry
- Industry-specific certification may be required
Benefits
ABM offers a comprehensive benefits package, including health insurance, retirement plans, and paid time off.
Salary
The estimated annual salary for this position is $64,000 - $74,000, depending on location and experience.
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