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Healthcare Communications Coordinator

2 months ago

Memphis, Tennessee, United States Team Mobile Health Care Full time
Job Overview

As a vital member of the Team Mobile Health Care, the **Ambulance Dispatcher** plays a crucial role in ensuring effective communication and coordination during emergency and non-emergency situations.

Key Responsibilities

Under the guidance of the management team, the dispatcher will:

  • Receive and manage emergency calls, assessing the urgency and nature of each situation.
  • Utilize advanced **Computer-Aided Dispatching** systems to relay information efficiently to emergency medical teams.
  • Maintain a comprehensive understanding of the status and location of all emergency personnel and vehicles.
  • Demonstrate exceptional communication skills, exercising sound judgment in high-pressure scenarios.
  • Collaborate with external agencies as necessary to ensure seamless service delivery.
Qualifications

To be successful in this role, candidates should possess:

  • A **High School Diploma** or equivalent.
  • Preferred: Tennessee Advanced EMT License.
  • Strong customer service orientation and critical thinking capabilities.
  • Proven ability to multitask and manage time effectively.
  • Experience in dispatching or a related field is preferred.
Work Environment

This position requires a commitment to improving operational efficiency and delivering high-quality service to the community. The dispatcher will work closely with the management team to enhance overall performance and responsiveness.