Front of House Director

2 days ago


Richmond Heights, Virginia, United States Chick-fil-A Full time
About Us

At Chick-fil-A White Oak Village, we're committed to serving our customers and team members with excellence. Our culture is built on teamwork, collaboration, and a passion for innovation.

Job Summary

We're seeking a highly motivated and experienced Front of House Director to join our team. As a key member of our leadership team, you will be responsible for delivering exceptional customer experiences, leading a high-performing team, and driving business results.

Key Responsibilities
  • Lead a team of Front of House Captains and Team Members to deliver exceptional customer experiences
  • Develop and implement strategies to improve customer satisfaction and loyalty
  • Coach and develop team members to achieve their full potential
  • Monitor and improve operational efficiency and productivity
  • Ensure compliance with company policies and procedures
Requirements
  • 3+ years of experience in a leadership role, preferably in the food service industry
  • Proven track record of delivering exceptional customer experiences and driving business results
  • Strong leadership and coaching skills
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
What We Offer

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you're passionate about delivering exceptional customer experiences and leading a high-performing team, we encourage you to apply.



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