Residential Manager Assistant

1 month ago

Beverly, Massachusetts, United States Bridgewell Full time
Job Description

Bridgewell is a leading provider of social and human services that empower individuals with disabilities and other life challenges to live safe, self-directed, and productive lives. Our team delivers support through community housing, day programs, outpatient treatment, recovery services, education, and employment training. We're committed to helping people in need, from those with autism to people with substance use disorders, become engaged members of their communities.

Our employees take pride in making every day count to its fullest. They are committed to adding value to the lives of the people we support, and they bring energy, ideas, and a passion for service. If you're passionate about making a difference in the lives of others, we encourage you to consider this opportunity.

Empowering Individuals, Enriching Communities

Mission: Bridgewell inspires hope and empowers people experiencing life challenges to achieve their fullest potential.

DEIB Statement: Bridgewell strives to reflect the diversity of our employees and the people we serve by cultivating an equitable, inclusive environment that empowers everyone to be their authentic selves. We encourage, support, and celebrate the many voices and cultures of Bridgewell. With dignity, caring, integrity, and respect at our core, we embrace the diverse experiences that enrich our community daily.

Summary: The Assistant Residential Manager will assist with oversight of the daily operation of a residential home for individuals with disabilities. They will provide direct care support as needed and additional coordination of program duties as requested. Individuals in Level 2 programs may require moderate physical assistance or accommodation. Specialized training will be provided to enhance supervision or interventions designed to address multiple disabilities, including behavioral supports or enhanced medical care. Staff will develop, implement, and supervise training, case management requirements of individuals, and participation in general duties.

Schedule: Tuesday - Friday 1:00 PM - 9:00 PM, Saturday 9:00 AM - 5:00 PM (40 hours)

Key Responsibilities:

  1. Lead staff to ensure that performance standards are upheld and that all individuals are working following agency requirements, mission, goals, and principles.
  2. Provide leadership to all staff by creating a positive work climate and creating a cohesive team environment. Communicate with on-call and management staff any concerns or issues that arise related to the care of individuals, staffing concerns, or general needs of the program in the absence of an on-site manager.
  3. Ensure that services and documentation are maintained according to DDS, DMH, MassHealth, HUD, DPH, CARF, and all applicable regulatory standards as well as Bridgewell's policies and procedures.
  4. Create opportunities and provide support to individuals in making decisions to develop their skills and foster independence.
  5. Oversee all medical, clinical, and financial needs of the individuals by identifying needs and securing appropriate services as needed.
  6. Transport individuals as needed to and from medical, recreational, and other activities outside the program.
  7. Build and maintain positive relationships with funding sources, community groups, families, and other service providers.
  8. Monitor petty cash and maintain spending within allowed budgetary limits.
  9. Provide interim coverage during PD absence as directed by and with the support of the Residential Supervisor or any other interim member of program management assigned to the facility.
  10. Maintain core training certifications including CPR/FA, OSHA, CPI, MAP, PABC, and Driver Safety.
  11. Other duties as assigned.

Requirements:

  1. Must have a high school diploma or GED.
  2. DSP Certification, Associate or Bachelor's degree in a related field preferred.
  3. Minimum of one year of experience working with people with developmental or psychiatric disabilities, as well as experience with individuals who may present with behavioral or medical concerns.
  4. Demonstrated ability to lead staff or act as shift leader, coordinate documentation flow as required, and interface with management or nursing staff as required.

Preferred Skills:

  1. Demonstrated ability to develop and foster positive relationships.
  2. Excellent written and oral communication skills so that the writing of required documents is clear and articulate.
  3. Excellent organizational and problem-solving skills.
  4. Valid driver's license and one year of driving experience.
  5. Computer literacy includes proficiently using Microsoft products and web-based applications supported by the agency.

Bridgewell Offers:

  • Excellent health benefits-medical, dental, vision. We believe our benefits package is one of the most competitive.
  • Generous paid time off includes your birthday (that's right, we even give you your birthday off)
  • A collaborative work environment that values new insight and personal contributions
  • With over one hundred programs in the North Shore, Lowell, and Merrimack Valley we provide excellent opportunities for training and development.
  • Additional compensation for on-call rotations
  • Opportunities for professional development and growth

Why Bridgewell: We're committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

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