Senior ServiceNow Automation Engineer

2 weeks ago


Milwaukee, Wisconsin, United States NORTHWESTERN MUTUAL LIFE INSURANCE Full time
Job Summary: We are seeking a highly motivated and innovative ServiceNow developer to join our Security Automation team at Northwestern Mutual Life Insurance. As a member of this team, you will play a pivotal role in building and maintaining a continuous and sustainable security automation pipeline to enhance the efficiency, effectiveness, and accuracy of detection and response capabilities and reduce manual tasks for our Cybersecurity teams.

Key Responsibilities:
Analyze technical development requirements and develop integrations between ServiceNow security modules and/or 3rd-party tools and APIs used by our Cybersecurity teams.
Configure ServiceNow and implement best practices in coding and design as per ServiceNow standards.
Determine problem areas within our current deployment and recommend and build solutions.
Collaborate with our ServiceNow Platform SRE team to ensure quality and stability of integrations.
Provide checkouts during ServiceNow module and platform upgrades.
Identify opportunities to automate workflows/processes related to security events through ServiceNow or SOAR playbooks.
Assist with the ongoing enhancement to our case management system to decrease response times, increase effectiveness, and streamline security operations.
Assist with the design, engineering, deployment, and maintenance of custom automation tools (primarily in Python and PowerShell).
Develop and maintain documentation related to the automation of workflows related to detection/response procedures for security events.

Requirements:
5+ years of professional experience in ServiceNow development and security automation.
Strong understanding of the ServiceNow platform from a developer's perspective.
Experience in web application development and security domain expertise.
Excellent coding skills and ability to implement best practices in coding and design.
Strong collaboration and communication skills to work with cross-functional teams.

About Us: Northwestern Mutual Life Insurance is a strong, innovative, and growing company that invests in our people. We care and make a positive difference. We are looking for talented individuals who share our values and are passionate about making a difference in the world of security automation.

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