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Middleware Administrator

2 months ago

Dallas, Texas, United States Software Guidance and Assistance, Inc. Full time
Job Description

Software Guidance & Assistance, Inc. is seeking a highly skilled Middleware Administrator to join our team. As a Middleware Administrator, you will be responsible for ensuring the smooth operation of our enterprise applications and services.

Key Responsibilities:
  • Installation and Maintenance: Follow detailed work plans for installation and continuing maintenance of middleware applications and services.
  • Collaboration and Communication: Work with developers, application owners, and vendors to facilitate app installs, upgrades, and migrations.
  • Security and Compliance: Address security, compliance, vulnerability, and audit findings to ensure the integrity of our systems.
  • Documentation and Troubleshooting: Produce technical documentation to enable operational support and troubleshoot degraded or impacted applications.
  • Incident Management: Participate in Incident Management & After-Action Review calls to ensure prompt resolution of issues.
Required Skills:
  • Education: Bachelor's degree in Computer Science, Information Systems, or equivalent background or experience.
  • Operating Systems: 5+ years of experience with Linux operating systems.
  • Containerized Platforms: 5+ years of working with containerized platforms optimizing and troubleshooting complex applications.
  • Middleware Technologies: In-depth knowledge of Apache Tomcat, IIS, WebSphere / HIS, and a passion for debugging complex problems.
  • Web Servers and Applications: Troubleshoot and fix issues in Webservers, WebSphere, Service Now, Remedy, Archibus, WebTMA,.Net, and Java applications.
  • Enterprise Software: Build/Deploy/Configure/Troubleshoot and maintain Webservers, WebSphere content management environments.
  • IBM WebSphere: Provide advanced administrator duties for IBM WebSphere Application Servers V8.5.5.
  • Scripting Languages: Scripting languages - PERL, Shell, PowerShell.
  • Network Products and Protocols: Network Products and Protocols (TCP/IP, Firewalls, Load Balancers, Intrusion Detection, DNS).
  • Security Standards: Good understanding of Security standards (TLS 1.1, 1.2, Ciphers, certs).
  • JIRA Administration: Knowledge of JIRA administration and upgrade, apply patches to address security vulnerabilities.
  • Security Audit Requirements: Maintain security audit requirements for Middleware Products and Servers.
  • Enterprise Change Management: Experience working in with Enterprise Change Management Systems.
Preferred Skills:

Software Guidance & Assistance, Inc. is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission is to solve big IT problems with a more personal, boutique approach. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, and our services, programs, and activities. We are an Equal Opportunity Employer and do not discriminate on the basis of Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.