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Database Administrator

4 weeks ago

Dallas, Texas, United States LeadStack Inc. Full time
Job Title: Database Administrator

LeadStack Inc. is seeking a highly skilled Database Administrator to join our team. As a key member of our IT department, you will be responsible for managing the daily administration, support, and maintenance of our database systems.

Key Responsibilities:

  • Manage database administration, support, and maintenance
  • Perform tier 3 escalation for all software applications hosted internally and externally
  • Work closely with other IT functional areas and vendors to troubleshoot, debug, communicate, document, resolve, and prevent system outages and disruptions
  • Provide feedback and documentation to the design team and Service Desk as necessary
  • Coordinate with Testing and QA to create, refresh, and stage testing environments
  • Adhere to the software release schedule, software compatibility matrix, and change management
  • Communicate to all levels of the organization and assist and follow up on any scheduled or unscheduled system outages
  • Oversee vendor management, vendor relations, and escalation, enforcement of service level agreements, and monitoring and ensuring vendor alignment with business strategic direction

Requirements:

  • Bachelor's degree in computer science, engineering, management information systems, or related field
  • Strong knowledge of the financial services industry and credit union's departments, products, and systems
  • Extensive technical skills related to software applications
  • Proficiency and practical experience with Episys financial application, SQL, Microsoft Operating Systems, and tools, AIX, and PowerOn programming

Preferred Qualifications:

  • Experience with database and programming fundamentals, networking technologies, hardware components, and interfaces and middleware
  • Experience with Java, HTML, .Net, web services, Netapp SAN, IBM hardware, VMWare, Cisco networking, and Citrix

Knowledge, Skills & Abilities:

  • Skilled in Microsoft Office software (e.g., Word, Excel, Access, PowerPoint) gained through either work experience with the software or education and hands-on use of the software
  • Ability to demonstrate proficiency to multi-task, plan, schedule, and organize
  • Ability to work well under stress, manages competing priorities, and meets deadlines
  • Ability to demonstrate a proactive approach with a focus on continuous improvement, user satisfaction, and adherence to standards
  • Ability to exercise excellent troubleshooting skills to analyze problems objectively
  • Ability to think logically with attention to detail and a focus on follow-up
  • Ability to demonstrate results-driven, strong decision-making skills
  • Ability to exercise strong vendor management skills and work collaboratively to achieve results
  • Ability to be on-call 24/7 and willingness to work flexible shifts
  • Ability to demonstrate excellent oral and written communication skills and exercise effective interpersonal skills
  • Ability to sit for prolonged periods of time while operating a computer
  • Ability to maintain satisfactory performance and attendance
  • Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks