Host and Guest Experience Specialist

4 weeks ago


Rockledge, Florida, United States Miller's Ale House Full time
Job Summary

At Miller's Ale House, we're looking for a talented individual to join our team as a Host/Hostess. As a key member of our front-of-house team, you'll be responsible for creating a warm and welcoming atmosphere for our guests.

Key Responsibilities
  • Ensure a smooth and efficient guest experience by managing seating, wait times, and guest flow.
  • Provide exceptional customer service by greeting guests, answering questions, and addressing concerns.
  • Work closely with servers and other front-of-house staff to ensure seamless service.
  • Maintain a clean and organized workspace, including the entrance area and restrooms.
  • Communicate effectively with management and team members to ensure a positive and productive work environment.

Requirements and Qualifications
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and multitask with ease.
  • Basic reading and handwriting skills, with the ability to operate our front-door seating software.
  • Minimum age requirement of 18 years (unless otherwise dictated by state law).

Physical Demands
  • Remain standing and walking for extended periods.
  • Reaching, bending, squatting, and lifting up to 20 lbs. for short distances.
  • Ability to work in a high-stress environment with varying noise levels.


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