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Field Service Technician for Manufacturing Operations

2 months ago

North Wales, Pennsylvania, United States Orion Talent Full time

Position Overview:

Title:
Field Service Technician for Manufacturing Operations

Location:
North Wales, PA

Shift:
This position primarily operates during 2nd shift hours, with variations based on operational requirements. Typical hours are Sunday through Thursday, 4pm - Midnight, with flexibility for alternative shifts as needed. Expect occasional Saturday work, usually 1-2 Saturdays per month.
Compensation:
Base Payrate: $65,000

Average Overtime (~10% OT): $9,096

Target Bonus (5%): $3,250 - $3,500

Total Compensation: $77,596

Benefits:

Orion Talent provides a comprehensive global benefits package, including Medical, Dental, Vision, Employee Assistance Program, Mental Health Services, Flexible Spending Accounts, Life Insurance, Short- and Long-Term Disability Insurance, and a 401K Savings Plan with matching contributions. Additional offerings include Financial Planning Tools, Training and Education, Tuition Reimbursement, Paid Time Off, Holidays, Flexible Schedules, Business Casual Dress, Employee Discount Programs, and Volunteer Opportunities.


Specific Benefits for this Role:

  • 4 weeks of paid vacation (PTO) to start, with 5 paid floater holidays pro-rated for the first year and 6 standard holidays. A 5th week of vacation is granted at the start of your third year.
  • 100% match of 401K contributions, up to 6%, with 20% vesting of the matched amount each year.
  • Annual reimbursement of $300 for health and fitness-related expenses.

Travel Requirements:
Minimal travel is expected.

COVID Vaccination:
Vaccination is not required.

Position Responsibilities:

The Field Service Technician will play a crucial role in supporting the cross-disciplinary operations of a radio pharmaceutical research and production facility.

This role involves collaborating with a team to deliver maintenance and service for cyclotron and radio chemistry synthesizers, ensuring optimal productivity and system uptime through effective time and resource management.


Key Responsibilities Include:

  • Performing service and maintenance on multiple cyclotrons and associated chemistry modules as assigned.
  • Monitoring and enhancing financial and operational performance.
  • Ensuring compliance with all regulatory standards, including EH&S, cGMP, Radiation Safety, and applicable pharmacy laws.
  • Participating in personnel training and development initiatives.
  • Responding promptly to service support requests.
  • Completing and submitting work history tickets accurately and in a timely manner.
  • Scheduling work and managing spare parts usage to optimize costs and effectiveness.
  • Monitoring and improving uptime for site cyclotron systems.
  • Assisting in the evaluation of semi-complex product and equipment performance, recommending modifications and enhancements.

Required Qualifications:

  • Associate's degree in an engineering discipline or equivalent military experience.
  • 2-5 years of experience in servicing capital equipment and electrical/electronic troubleshooting.
  • Basic mechanical troubleshooting skills (equipment assembly/disassembly).
  • 2+ years of experience in customer relationship management is preferred.
  • Familiarity with the PET radioisotope production workflow is advantageous.
  • Ability to work independently and collaboratively within a cross-functional team.
  • Strong technical skills with a proven ability to troubleshoot semi-complex issues.
  • Proficiency in reading and interpreting engineering documents (schematics, wiring diagrams, etc.).
  • Competence in using standard electronic test and measurement instruments.
  • Ability to safely operate in high voltage and radiation environments.
  • Consistent performance of all preventive maintenance tasks per standard operating procedures without external support.