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Luxury Brand Sales Representative

2 months ago

Baraboo, Wisconsin, United States Tapestry Full time
Join Tapestry - Become a Sales Associate

Tapestry is a renowned design house celebrated for its premium accessories and fashionable lifestyle collections, emphasizing superior craftsmanship. With a distinctively American flair, we offer a contemporary approach to luxury, showcasing authentic and innovative products that embody the essence of New York style globally.

Sales Associate Role Overview

At Tapestry, Sales Associates are instrumental in enhancing the customer journey. They exude enthusiasm and passion for the brand, cultivating strong connections by providing outstanding service that genuinely impresses customers. Our Sales Associates deliver exceptional service, treating every customer as a valued guest.

Key Responsibilities:

  • Fostering a welcoming service atmosphere based on our core service principles
  • Greeting customers warmly, engaging them energetically, and introducing yourself in a personable manner
  • Facilitating group sales by maintaining eye contact and encouraging inquiries
  • Providing accurate product information and pricing details
  • Customizing service approaches to cater to individual customer preferences
  • Building customer loyalty and ensuring satisfaction
  • Staying knowledgeable about the brand and its offerings
  • Effectively closing sales and promoting future visits
  • Maintaining a positive store environment and upholding standards
  • Collaborating effectively with team members and leadership
  • Exhibiting strong communication skills and comprehensive product knowledge

Essential Qualities:

  • Proactive in self-development and teamwork
  • Skilled in active listening and engaging with diverse crowds
  • Informed about Tapestry products and company policies
  • Adept at interpreting customer cues and adjusting sales techniques accordingly
  • Capable of building relationships with customers and team members

Core Competencies:

  • Results Orientation: Achieve goals with a focus on outcomes
  • Customer Commitment: Dedication to fulfilling customer needs and establishing trust
  • Innovative Thinking: Generate original ideas and add value
  • Interpersonal Skills: Build rapport and manage various relationships effectively
  • Adaptability: Learn quickly, embrace challenges, and adjust to new situations
  • Resilience: Display energy and determination to meet objectives
  • Comfort with Uncertainty: Navigate change and ambiguity with ease

Become Part of Tapestry: We are an equal opportunity employer, dedicated to attracting and developing talent. Our hiring decisions are based on qualifications, without discrimination. Join the Tapestry family and contribute to our legacy.