Diagnostic Imaging Coordinator

4 weeks ago


Mobile, Alabama, United States USA Health Full time
Job Summary

We are seeking a highly skilled Diagnostic Scheduler to join our team at USA Health. As a key member of our diagnostic imaging department, you will play a critical role in ensuring the smooth operation of our diagnostic imaging services.

Responsibilities
  • Coordinate all diagnostic imaging and outside referrals
  • Greet patients at every stage of the visit and respond promptly to their needs and requests
  • Ensure that patient insurance information is accurate and verify that all diagnostic test orders are correct prior to processing
  • Obtain insurance authorizations for tests being performed and interact with patients and other ancillary services via telephone, in person, and by email
  • Communicate written and oral ideas and plans effectively and record all authorization activity on the daily spreadsheet
  • Respond to inquiries regarding pending authorizations and exams and communicate with physician office staff, patients, radiologists, and diagnostic imaging staff to schedule appropriate medical services
  • Enter patient demographic data, third-party payer, and authorization information into the scheduling software and accept and complete all duties positively and without conflict
  • Cooperate, help others, and improve the performance of the unit and complete all mandatory unit, educational, and hospital requirements
  • Adhere to current Infection Control and Safety Standards and participate on committees as assigned and in Performance Improvement activities through quality measurement or participation of ICARE process as assigned
Qualifications
  • High school diploma or equivalent and five years of related experience
  • Knowledge of medical terminology and strong computer skills

USA Health is an Equal Employment Opportunity/Affirmative Action Employer and does not discriminate on the basis of race, color, national origin, sex, pregnancy, sexual orientation, gender identity, gender expression, religion, age, genetic information, disability, protected veteran status, or any other applicable legally-protected basis.



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