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Porter - Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Porter to join our Service team at Sir Walter Chevrolet. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.
Key Responsibilities:
- Greet and check in service customers for their appointments, providing a warm and welcoming experience.
- Assist Service Advisors in ensuring seamless communication and coordination with customers.
- Maintain the cleanliness and organization of our Courtesy Transportation Fleet, ensuring a safe and efficient experience for our customers.
- Clean and maintain the driveway, sidewalks, and shop areas, contributing to a positive and professional environment.
- Operate vehicles to and from service lanes, service stalls, and parking lots, ensuring timely and efficient transportation of customers and vehicles.
- Perform other duties as assigned by management, supporting the overall success of our Service team.
Requirements:
- Customer service mindset and ability to provide exceptional service to our customers.
- Ability to follow directions and instructions, ensuring accuracy and attention to detail.
- Clear and valid driver's license, with a clean driving record.
- Positive attitude and willingness to learn and adapt to new situations.
- Ability to submit to a pre-employment background check and drug screen.
What We Offer:
- A fast-paced and dynamic work environment, with opportunities for growth and development.
- A competitive compensation package, including benefits and perks.
- The chance to work with a family-owned and operated business, with a rich history and commitment to excellence.
- A state-of-the-art facility, equipped with the latest technology and equipment.
- A supportive and collaborative team environment, with opportunities for professional growth and development.