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Porter - Customer Service Representative

2 months ago


Raleigh, North Carolina, United States Sir Walter Chevrolet Full time
About the Role

We are seeking a highly motivated and customer-focused Porter to join our Service team at Sir Walter Chevrolet. As a key member of our team, you will play a vital role in ensuring our customers receive exceptional service and support.

Key Responsibilities:

  • Greet and check in service customers for their appointments, providing a warm and welcoming experience.
  • Assist Service Advisors in ensuring seamless communication and coordination with customers.
  • Maintain the cleanliness and organization of our Courtesy Transportation Fleet, ensuring a safe and efficient experience for our customers.
  • Clean and maintain the driveway, sidewalks, and shop areas, contributing to a positive and professional environment.
  • Operate vehicles to and from service lanes, service stalls, and parking lots, ensuring timely and efficient transportation of customers and vehicles.
  • Perform other duties as assigned by management, supporting the overall success of our Service team.

Requirements:

  • Customer service mindset and ability to provide exceptional service to our customers.
  • Ability to follow directions and instructions, ensuring accuracy and attention to detail.
  • Clear and valid driver's license, with a clean driving record.
  • Positive attitude and willingness to learn and adapt to new situations.
  • Ability to submit to a pre-employment background check and drug screen.

What We Offer:

  • A fast-paced and dynamic work environment, with opportunities for growth and development.
  • A competitive compensation package, including benefits and perks.
  • The chance to work with a family-owned and operated business, with a rich history and commitment to excellence.
  • A state-of-the-art facility, equipped with the latest technology and equipment.
  • A supportive and collaborative team environment, with opportunities for professional growth and development.