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Floor Supervisor

2 months ago

Houston, Texas, United States PVH Corp. Full time
About the Role:

As a Floor Supervisor at PVH Corp., you will play a key role in driving sales, profit, and customer satisfaction in our stores. You will be responsible for leading a team of associates to deliver exceptional customer service, maintain a visually appealing store environment, and achieve business objectives.

Key Responsibilities:
  • Direct and motivate the store team to provide exceptional customer service, generate sales, and minimize losses
  • Assist management in recruiting, training, and developing associates to achieve business objectives
  • Maximize associate productivity, ensure compliance with company standards, and create a results-driven environment
  • Develop proficiency in all operational policies and procedures
  • Manage time and prioritize tasks effectively
Managerial Responsibilities:
  • Maximize sales by ensuring the TH Customer Service program is executed to standard
  • Assist with training, developing, and executing S.G.M. and TH Customer Service
  • Communicate statistical results and identify business needs
  • Recognize problems, analyze causes, and generate alternatives and solutions
Operational Responsibilities:
  • Understand and comply with all company policy, procedures, and operations
  • Receive and process shipments and transfers
  • Follow Inventory Shrinkage Improvement Program
  • Maintain the highest level of security and safety awareness within the store
Leadership Responsibilities:
  • Work with store management to source the best talent through networking and recruitment
  • Assist in the development of all associates to be knowledgeable in areas of product and sales
  • Create energy, excitement, and recognition around team and individual accomplishment and successes
Merchandising & Visual Responsibilities:
  • Assist in making business decisions based on current sell-through strategies
  • Maintain elevated store presentation by training and overseeing standards as defined by brand standards and company directives
  • Keep management informed of all merchandise and visual related issues
About PVH Corp.

PVH Corp. is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications, consistent with applicable law and without regard to race, color, sex, gender identity or expression, age, religion, creed, national origin, citizenship status, sexual orientation, genetic information, physical or mental disability, military status or any other characteristic protected under federal, state or local law.