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Pharmacy Customer Service Representative
2 months ago
We are seeking a highly skilled and customer-focused Pharmacy Customer Service Associate to join our team at Walgreens. As a key member of our retail pharmacy team, you will be responsible for delivering exceptional customer service, processing prescriptions, and maintaining a clean and organized store environment.
Key Responsibilities- Customer Service: Engage with customers, respond to their needs, and provide solutions to their queries in a timely and professional manner.
- Prescription Processing: Accurately process prescriptions, handle cash and credit transactions, and maintain accurate records.
- Store Maintenance: Maintain a clean and organized store environment, including counters, shelves, and inventory areas.
- Inventory Management: Assist with inventory management activities, including ordering, unpacking, and storing shipments of pharmaceuticals.
- Team Collaboration: Work collaboratively with pharmacy staff, store managers, and other team members to achieve business objectives.
- Education: High school diploma or equivalent required.
- Experience: Six months of experience in a retail environment preferred.
- Skills: Excellent communication and customer service skills, basic math skills, and ability to work in a fast-paced environment.
- PTCB Certification: PTCB certification preferred.
- Computer Skills: Basic computer skills and knowledge of store systems.
As a Pharmacy Customer Service Associate at Walgreens, you will have the opportunity to work in a dynamic and customer-focused environment, develop your skills and knowledge, and advance your career in the retail pharmacy industry.
