Customer Service Director

7 days ago


DeWitt, United States David Linder - State Farm Agent Full time
Customer Service Manager Role

As a Customer Service Manager with David Linder - State Farm Agent, you will be responsible for delivering exceptional client experiences that drive the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit for this role.

Key Responsibilities:
  • Oversee the customer service team and daily operations.
  • Develop and implement customer service policies and procedures.
  • Handle escalated customer complaints and issues.
  • Train and mentor customer service representatives.
Requirements:
  • 5+ years of experience in customer service, with 2+ years in a managerial role.
  • Strong leadership and organizational skills.
  • Excellent communication and problem-solving abilities.

We look forward to connecting with you if you are a customer-focused and empathetic team member who is passionate about delivering exceptional client experiences.



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