Tax Professional

3 days ago


Greensboro NC USA, United States H&R Block Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist at our franchise location. As a key member of our front desk team, you will be responsible for providing exceptional service to our clients, ensuring a seamless and personalized experience.

Key Responsibilities
  • Answer phone calls and greet clients in a friendly and inviting manner
  • Match clients with the best-suited tax professional for their needs
  • Schedule clients according to their preferences
  • Ensure all client needs are met during service
  • Maintain office cleanliness and organization
  • Perform other duties as assigned
Requirements
  • Experience working in a fast-paced environment
  • Previous experience in a customer service environment
  • Ability to multi-task and prioritize tasks
  • Strong organizational and time-management skills
  • Computer proficiency with Microsoft Office
About Us

H&R Block is a company that values diversity, inclusion, and making everyone feel like they belong. We believe in the power of people helping people and strive to provide help and inspire confidence in our clients, associates, and communities everywhere.


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