Experienced Tax Professional

2 weeks ago


Greensboro NC USA, United States Jackson Hewitt Full time
About the Role

We are seeking a highly skilled and experienced tax professional to join our team at Jackson Hewitt. As a Seasonal Experienced Tax Preparer, you will play a critical role in guiding our clients through the tax codes, rules, and processes with integrity, quality, and consistency.

Key Responsibilities
  • Conduct face-to-face tax interviews with clients to provide expert guidance and explain tax-related forms.
  • Generate business growth, increase client retention, and offer additional products and services to clients.
  • Answer client calls via our national call center routing system and provide timely responses to tax-related questions.
  • Process clients' payments and ensure timely deposits while maintaining confidentiality.
  • Support office priorities through teamwork and collaboration, and mentor and support teammates as needed.
Requirements
  • 1+ seasons of previous tax experience, with a focus on individual, trust, and/or partnership tax returns.
  • Passion for providing extraordinary customer service and excellent communication and interpersonal skills.
  • Successful completion of the Jackson Hewitt Tax Knowledge Assessment and PTIN Certification.
  • Experience working in a fast-paced environment with strong attention to detail and accuracy.
What We Offer

As a Seasonal Experienced Tax Preparer at Jackson Hewitt, you will have the opportunity to work with a highly passionate team, provide expert guidance to clients, and contribute to the success of our mission to work hard for the hardest working Americans.


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