Technical Support Specialist
5 days ago
About Global Channel Management
Job Description:We are seeking a Technical Support Specialist to join our team at Global Channel Management. As a key member of our support team, you will be responsible for providing exceptional customer service and technical assistance to clients across the Puget Sound region.
Key Responsibilities:- Assist instructors in classes and hand out papers as needed
- Help students with computers and safety in the lab
- Work as part of the Instructor Resource Management team to facilitate electronic testing sessions at client sites
To be successful in this role, you will need:
- 1 year of customer service experience
- Technical aptitude with PCs and ability to help login and navigate through various software applications, including Microsoft Excel
- Aerospace Production Certification Proctor
- Strong interpersonal, communication, and organizational skills
- Ability to work independently or as a team
- Strong customer service skills
- MUST be open to a flexible work schedule (support clients 24/7) and willing/able to support all Puget Sound locations: Everett, Seattle and Renton
$45,000 - $60,000 per year, depending on experience
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