Business Systems Analyst: Gather and Document Requirements

2 weeks ago

Cleveland, Ohio, United States Kore 1 Full time
Job Title: Business Systems Analyst: Gather and Document Requirements

Kore 1, a nationwide provider of staffing and recruiting solutions, has an immediate opening for a Business Systems Analyst: Gather and Document Requirements for IFS Cloud ERP implementation (Manufacturing or Supply Chain modules required).

Job Summary:

The main purpose of this role will be to support and develop business solutions within our ERP environment. The role, within our IT team, will help ensure IFS/business processes, workflows, configuration, and changes are planned and properly implemented, supported, and documented.

Key Responsibilities:
  • Maintain the implemented functionality of IFS Cloud ERP modules through end-user support
  • Contribute and/or lead overall business systems design for new functionality and services, including through participation in company project processes, minor works, or IT work streams
  • Conduct investigations and provide resolutions to issues raised in the course of daily application and process usage
  • Creation of training materials and provision of training to end-users on the IFS system
  • Create business requirements, functional, and technical documentation adhering to company standards
  • Interact with business to develop use cases and test scenarios, conduct IT testing, and support UAT testing
  • Assist in query creation for reporting and data extraction
  • Design, develop, implement, and support business processes and solutions using IFS and other technologies that will enable the business to function at high-quality, consistent standards
  • Facilitate the release of major upgrades, other enhancements, and maintenance releases
  • Design and deliver change (major and minor) and ensure it is introduced effectively, with the right emphasis on business process change and IT service transition
  • Manage user access and security of IFS Cloud
  • Support year-end and auditing activities
  • Acts as a Project Lead for non-support-related work
Requirements:

The ideal candidate will have experience in IFS Cloud ERP implementation and support, as well as business process analysis and design. Strong communication and interpersonal skills are required, as well as the ability to work effectively in a team environment.

Kore 1 is an equal opportunity employer and welcomes applications from diverse candidates. We offer a competitive salary and benefits package, as well as opportunities for professional growth and development.

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