Member Engagement Coordinator

2 weeks ago


Annapolis, Maryland, United States Educational Systems Federal Credit Union Full time

Join Our Team as a Member Experience Officer

We are seeking a dedicated and enthusiastic individual to become a part of our organization in the role of Member Experience Officer. This position is crucial for enhancing member satisfaction and driving operational excellence.

Key Responsibilities:

  • Deliver comprehensive information regarding the services offered by the Credit Union.
  • Engage in cross-selling initiatives to promote various financial products.
  • Oversee branch operations to ensure a seamless experience for all members.
  • Assist in executing sales campaigns and participating in community outreach programs aimed at expanding membership and increasing asset growth.

Qualifications:

  • A high school diploma or equivalent is required.
  • Experience in a financial institution with a strong emphasis on sales is preferred.
  • Previous supervisory and business development experience is advantageous.
  • Exceptional communication skills and a proven ability to meet sales objectives are essential.

This position requires onsite presence, including availability on Saturdays. We look forward to welcoming a new member to our team who is committed to enhancing the member experience.



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