Fire Service Business Leader
3 days ago
Job Summary
This position is responsible for leading the fire service business in the local district office, providing vision, leadership, and direction to drive profitable growth and meet the district's objectives.
Key Responsibilities
- Supervise fire/sprinkler/suppression service inspectors/technicians and develop business strategies to meet corporate goals and objectives.
- Implement action plans to drive profitable growth, including embracing company programs and identifying life safety deficiencies.
- Perform inspections and provide customer service, ensuring effective communication and building solid customer relationships.
- Ensure contractual obligations are fulfilled, resolve customer complaints, and maintain customer satisfaction.
- Develop and implement productivity improvement plans, ensuring fair and effective performance measurements and motivating employees to achieve goals.
- Ensure safety compliance, including thorough employee safety training, identifying safety issues, and notifying the corporate safety office.
Requirements
- Demonstrate supervisory/leadership abilities, including training, team building, presentation, and negotiation skills.
- Seven to ten years of documented experience in the Fire Alarm, Sprinkler, Suppression industry, performing service and repair to Fire Alarm Sprinkler and Suppression systems.
- High School Diploma or equivalent required, with a valid Fire Alarm, Sprinkler, Suppression license.
- Ability to work flexible hours, including weekends, and travel locally or regionally to accommodate customer schedules.
- Exhibit excellent customer service skills, with strong organizational skills, a positive attitude, and the ability to learn quickly.
- Possess a valid driver's license and driving record that meets company requirements, and be able to pass a pre-employment background and drug test.
Preferred Qualifications
- NICET Level II certification
Johnson Controls International plc is an equal employment opportunity and affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, genetic information, sexual orientation, gender identity, or any other characteristic protected by law.
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