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Health Services Specialist I
4 weeks ago
Planned Parenthood Mar Monte is seeking a Health Services Specialist I to provide direct service in all health center specific areas, including sexual and reproductive health, abortion, prenatal, family medicine, and more. The ideal candidate will have a high school diploma or equivalent, excellent communication skills, and the ability to work in a fast-paced environment.
Responsibilities:
Provides direct service in all health center specific areas
Screens financial, medical, and social history with correct documentation
Demonstrates PPMM customer service standards
Solicits donations from patients
Runs end-of-day reports as directed by Center Manager
Handles patient check-out, calculates and collects fees, and schedules future appointments
Contacts appropriate Health Center staff and billing department personnel as necessary
Notifies supervisor of discrepancies or unusual occurrences
Scans all documents in patients' charts at date of service
Prepares charts for next day appointments
Completes all billing tasks and corrections within 72 hours of receipt
Follows all PPMM financial policies and procedures
Requirements:
High School Diploma or General Education Diploma (GED)
Ability to communicate sensitive information across a range of diverse backgrounds
General knowledge of Windows-based computer applications and willingness to learn new computer skills
Ability to work in a busy environment, handling multiple tasks simultaneously
Ability to work nights and weekends as required
What We Offer:
Planned Parenthood Mar Monte is proud to be an equal opportunity employer and offers a competitive salary and benefits package.