Customer Service Representative
5 days ago
At VERITAS HHS, we are seeking a highly skilled Customer Service Representative/ Administrative Assistant to join our team.
Job Summary
The Customer Service Representative/ Administrative Assistant will be responsible for providing exceptional customer service to our clients, answering incoming calls, and directing customers to the appropriate specialized staff. This individual will also perform targeted outgoing calls, process all incoming document management and imaging, and provide administrative support to staff members.
Key Responsibilities
- Greet walk-in customers and answer incoming phone calls from customers, attorneys, or the general public
- Direct customers to the appropriate specialized staff
- Perform targeted outgoing calls on request
- Provide administrative support to staff members
- Maintain the supply cabinet and manage all incoming mail, documents, and images as needed
- Perform related duties as required
Requirements
Qualifications
- High school diploma or equivalent
- At least one year of experience in a public contact position
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