Automotive Service Manager

1 week ago


Athens, Tennessee, United States Long Athens Full time
Position Overview

We are seeking a skilled Automotive Service Manager to join our team at Long Athens. This role requires a deep understanding of automotive systems and a commitment to excellence in service delivery.

Key Responsibilities
  • GM Expertise: Prior experience with GM vehicles is essential.
  • Certifications: Must possess GM Factory Certifications.
  • Repair Order Management: Execute tasks outlined in the repair order efficiently and in line with dealership standards.
  • Diagnostic Testing: Utilize diagnostic tools and specialized service equipment, including alignment machinery, to assess vehicle performance.
  • System Diagnosis and Repair: Identify, maintain, and rectify issues within automotive systems.
  • Customer Communication: Engage directly with the Service Advisor to keep customers informed about necessary additional services and provide accurate time estimates for repairs.
  • Warranty Repairs: Conduct repairs under warranty according to manufacturer specifications.
Qualifications

The ideal candidate will have a strong background in automotive service, particularly with GM vehicles, and a passion for delivering exceptional customer service.



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