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Customer Service Ambassador
2 months ago
Customer Service Role at Family Dollar
- Deliver exceptional customer experiences
- Engage with customers to understand their needs
- Process transactions accurately and efficiently
- Provide product information and recommendations
About the Role
As a Customer Service Representative at Family Dollar, you will play a vital role in ensuring that every customer has a positive shopping experience. You will be responsible for providing exceptional service, answering questions, and resolving issues in a professional and courteous manner.
Key Responsibilities
- Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
- Engage with customers to understand their needs and preferences, making product recommendations and providing information on store policies and procedures
- Process transactions accurately and efficiently, handling cash, credit card, and mobile payments
- Maintain a clean and organized store environment, adhering to company standards and policies
What We Offer
As a valued member of the Family Dollar team, you will have the opportunity to develop your customer service skills, work in a fast-paced and dynamic environment, and be part of a company that is committed to making a difference in the lives of our customers and employees.