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Customer Service Ambassador

2 months ago


Athens, Tennessee, United States Family Dollar Full time

Customer Service Role at Family Dollar

  • Deliver exceptional customer experiences
  • Engage with customers to understand their needs
  • Process transactions accurately and efficiently
  • Provide product information and recommendations

About the Role

As a Customer Service Representative at Family Dollar, you will play a vital role in ensuring that every customer has a positive shopping experience. You will be responsible for providing exceptional service, answering questions, and resolving issues in a professional and courteous manner.

Key Responsibilities

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Engage with customers to understand their needs and preferences, making product recommendations and providing information on store policies and procedures
  • Process transactions accurately and efficiently, handling cash, credit card, and mobile payments
  • Maintain a clean and organized store environment, adhering to company standards and policies

What We Offer

As a valued member of the Family Dollar team, you will have the opportunity to develop your customer service skills, work in a fast-paced and dynamic environment, and be part of a company that is committed to making a difference in the lives of our customers and employees.