Bilingual Claims Service Associate

2 weeks ago


Bellaire, Texas, United States Government Employees Insurance Company Full time
Bilingual (Spanish) Claims Service Associate

Compensation:
$22.33 per hour / $45,000 annually + 10% Bilingual Differential

Join the team at Government Employees Insurance Company as a Bilingual Claims Service Associate and contribute to one of the leading auto insurance providers in the nation. If you possess a solution-oriented mindset and demonstrate empathy towards customer needs, this role offers a rewarding career path.

Through our comprehensive, paid training program, you will gain in-depth knowledge of the claims process, equipping you to assist our Spanish-speaking clients during critical moments. As a Bilingual Claims Service Associate, your responsibilities will include:
  • Gathering essential information regarding incidents
  • Investigating claim specifics
  • Collecting statements from all parties involved
Our clients will rely on your patience, support, and meticulous attention to detail to help them navigate their way back to normalcy after an incident. We encourage you to explore your potential and develop new skills within a supportive environment.

Career Advancement:
Many associates experience a base salary increase of 10% within their first year. Top performers may see increases of up to 15%.

Qualifications & Skills:
  • Proficient verbal and written communication skills in both English and Spanish
  • In-office role - commuting required
  • Demonstrated experience in delivering exceptional customer service
  • Strong multitasking abilities in a computer-based environment
  • Ability to thrive in a fast-paced, high-volume call center setting
  • Minimum educational requirement: high school diploma or equivalent
  • Willingness to learn new skills and explore various career opportunities

Benefits:
As an Associate, you will benefit from our Total Rewards Program, designed to secure your financial future and promote your health and well-being, including:
  • Comprehensive Medical, Dental, and Vision Insurance with no waiting period
  • Paid Vacation, Sick Leave, and Parental Leave
  • 401(k) Retirement Plan
  • Tuition Reimbursement
  • Paid Training and Licensing
Benefit eligibility may vary based on location and length of service.

Government Employees Insurance Company is committed to providing equal employment opportunities for all associates and applicants, regardless of race, color, religion, national origin, age, gender, sexual orientation, marital status, disability, or genetic information. We promote a work environment that fosters productivity and mutual respect, ensuring that all associates can perform to the best of their abilities.

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