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Retail Sales Representative

2 months ago

Chatham, Massachusetts, United States Lilly Pulitzer Full time

Position Overview

The role of the Sales Associate is pivotal in supporting the daily retail operations of the Lilly Pulitzer store. This position is dedicated to delivering an outstanding customer experience while embodying the brand's essence and adhering to the Company's Core Values and Leadership Qualities.

Key Responsibilities

  • Comprehend the overarching concept of Lilly Pulitzer, including its lifestyle, clientele, merchandise, and heritage.
  • Exemplify the Lillys Resort Chic lifestyle in all interactions.
  • Foster and nurture strong relationships with customers.
  • Exhibit the Lilly Pulitzer Selling Culture in every customer engagement.
  • Create a remarkable in-store experience that aligns with the company culture.
  • Commit to maintaining a positive, energetic, team-oriented, and vibrant store atmosphere.
  • Achieve high sales performance to meet key performance indicators (KPIs).
  • Demonstrate and share extensive product knowledge with customers and colleagues.
  • Uphold high standards for store presentation and cleanliness.
  • Contribute innovative ideas to enhance and grow the business.
  • Ensure the integrity and accuracy of inventory management.

Qualifications

  • A genuine, optimistic approach to customer service.
  • A strong passion for the Lilly Pulitzer brand and its positioning.
  • Flexibility to work according to the store schedule, including evenings and weekends.

Additional Information

This position is classified as hourly, non-exempt, and eligible for overtime. Due to the seasonal nature of the business, candidates should be prepared for flexible and additional working hours during peak times. Compliance with the Company Retail Holiday time-off policy is expected.

Lilly Pulitzer is an Equal Opportunity Employer.

Lilly Pulitzer participates in E-Verify.

California Applicants, please review the CCPA notice.