Healthcare Liaison

5 days ago


Atlanta, Georgia, United States Sonder Health Plans, Inc. Full time

Job Title:

Member Services Representative

About the Role:

Sonder Health Plans, Inc. is seeking a skilled Member Services Representative to join our team in Atlanta, GA. This part-time position offers an estimated annual salary of $43,200 - $49,280 based on 20 hours of work per week at $21.00 per hour.

Key Responsibilities:

  • Provide accurate and timely responses to member inquiries via phone, ensuring a courteous and professional experience.
  • Maintain confidentiality and handle sensitive information with care.
  • Log all calls in Salesforce, utilizing CRM platform capabilities.
  • Communicate status updates on claims, prior authorizations, and eligibility to members and providers.
  • Facilitate smooth phone conversations between members and providers.

Requirements:

  • Three-five years minimum experience in healthcare, specifically in member/provider services.
  • Excellent verbal and written communication skills, with proficiency in Microsoft applications.
  • Ability to prioritize tasks and multitask effectively in a fast-paced environment.

What We Offer:

  • Competitive annual salary estimate ($43,200 - $49,280) for 20 hours/week.
  • A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and paid time off.
  • A supportive work environment that values teamwork and employee development.


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