Healthcare Liaison
5 days ago
Job Title:
Member Services Representative
About the Role:
Sonder Health Plans, Inc. is seeking a skilled Member Services Representative to join our team in Atlanta, GA. This part-time position offers an estimated annual salary of $43,200 - $49,280 based on 20 hours of work per week at $21.00 per hour.Key Responsibilities:
- Provide accurate and timely responses to member inquiries via phone, ensuring a courteous and professional experience.
- Maintain confidentiality and handle sensitive information with care.
- Log all calls in Salesforce, utilizing CRM platform capabilities.
- Communicate status updates on claims, prior authorizations, and eligibility to members and providers.
- Facilitate smooth phone conversations between members and providers.
Requirements:
- Three-five years minimum experience in healthcare, specifically in member/provider services.
- Excellent verbal and written communication skills, with proficiency in Microsoft applications.
- Ability to prioritize tasks and multitask effectively in a fast-paced environment.
What We Offer:
- Competitive annual salary estimate ($43,200 - $49,280) for 20 hours/week.
- A comprehensive benefits package, including health insurance, dental insurance, vision insurance, and paid time off.
- A supportive work environment that values teamwork and employee development.
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