Shelter Resident Engagement Specialist

3 days ago


Catonsville, Maryland, United States Community Assistance Network Full time

The Community Assistance Network is seeking a dedicated and compassionate Weekend Overnight Resident Advocate to join our team. As a Weekend Overnight Resident Advocate, you will be responsible for enforcing the Shelter Resident Guidebook and providing a safe, clean, and supportive environment for our residents.

Your responsibilities will include welcoming guests and visitors, supervising residents in completing their assigned chores and attending required services, and contributing to maintaining a clean shelter environment. You will also be responsible for completing daily intake of clients, making referrals for clients in crisis, and maintaining a clean shelter environment.

This is a rewarding opportunity to make a difference in the lives of others. If you are passionate about providing excellent customer service and have strong interpersonal skills, we encourage you to apply.

**Requirements:**

  • AA Degree in Human Services or Social Work or related field preferred. Two years human service experience may be substituted for college degree.
  • Strong interpersonal skills.
  • Ability to coordinate and implement programs as related.
  • Knowledge of community services.
  • Effective listening, professionalism, effective communication skills verbally & non-verbally, customer client-focus, informing others, handles pressure, phone skills, and supply management.
  • Ability to work well under pressure.
  • Strong organizational skills.
  • Must have a valid driver's license and transportation.
  • Strong initiative with ability to self-manage.

We offer a competitive salary range of $52,000 - $68,000 per year, depending on experience, as well as a comprehensive benefits package, including health care, retirement plan, life insurance, and paid time off.



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