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Wellness Spa Operations Leader

2 months ago

Spring, Texas, United States Paradise Court Full time
Job Overview

Position Title: Spa Manager

Company: Paradise Court

Location: Spring, TX

Are you a skilled professional with a strong background in the wellness and beauty sector? Paradise Court Salon & Spa, a distinguished venue for relaxation and self-care, is in search of an innovative and effective Spa Manager to oversee our spa operations and guide our team towards excellence.

Key Responsibilities:

  • Oversee daily spa operations, including staff scheduling, inventory control, and overall management.
  • Recruit, train, and mentor spa personnel, creating a nurturing and positive workplace culture.
  • Maintain high standards of customer service, addressing client inquiries and issues with professionalism.
  • Formulate and execute strategic initiatives to meet revenue goals and business aspirations.
  • Analyze financial metrics, focusing on revenue generation, expenditure, and profitability.
  • Work alongside the marketing department to devise and implement strategies that attract new clientele and retain existing customers.
  • Ensure that spa facilities are maintained to the highest standards of hygiene, safety, and operational efficiency.
  • Stay updated on industry trends and advancements to foster innovation and superior service delivery.

Required Qualifications:

  • Demonstrated experience in spa management or a comparable leadership position within the beauty and wellness field.
  • Strong leadership and interpersonal capabilities, with a talent for motivating and guiding a team.
  • Exceptional organizational skills and the ability to manage multiple tasks with precision.
  • Commitment to outstanding customer service and a passion for creating memorable experiences.
  • Experience in budgeting, financial oversight, and revenue optimization.
  • Familiarity with spa management software for scheduling, booking, and inventory oversight.
  • Strong verbal and written communication skills.
  • CPR and first aid certification is advantageous.

Benefits Offered:

  • Attractive salary with performance-related bonuses.
  • Access to spa amenities and services.
  • Continuous training and professional growth opportunities.
  • Employee discounts on spa and salon services as well as retail products.
  • A collaborative and supportive work environment with pathways for career advancement.
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