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Real Estate Operations Manager

2 months ago

St Louis, Missouri, United States Mills Properties Full time
About the Position

Mills Properties stands as a premier entity in the realm of property management, serving diverse communities across St. Louis, Kansas City, and Columbia, MO. Their unwavering commitment to excellence is reflected in the relentless efforts and steadfast dedication of their team members. Driven by a mission to create an enriching living experience, they emphasize the professional development and job satisfaction of their workforce.

What You Will Receive:

  • Attractive salary package
  • Quarterly performance-based incentive program
  • Variety of medical insurance plans
  • Comprehensive dental, vision, and life insurance options
  • Short-term and long-term disability plans provided by the company
  • Generous paid time off policy (accumulate 18 days in the first year)
  • 9 designated paid holidays
  • 401k retirement plan with employer contributions
  • Mobile device stipend
  • Health savings account with company matching
  • 20% discount on rent at any of their properties

Position Overview:

The ideal candidate for the Property Manager role at Mills Properties is someone who prioritizes people above all else. Your main objective will be to cultivate and retain a high-performing team through effective training, mentorship, and accountability. Utilizing your financial expertise, you will oversee a significant budget to ensure the property's sustainability and profitability.

Keys to Achieving Success:

  • Direct and manage all property operations, including staff oversight and training
  • Lead with a service-oriented approach, equipping the team with necessary resources to succeed and exceed resident expectations
  • Evaluate and enhance staff performance through constructive feedback, training, and corrective measures
  • Administer property budgets to ensure profitability
  • Collaborate with the marketing team to devise innovative strategies to attract residents
  • Prepare reports, manage resident communications, and coordinate events
  • Conduct property inspections and promptly address any issues
  • Ensure resident satisfaction through effective communication and service delivery
  • Stay updated on local market trends and competitive landscape
  • Adhere to company policies and regulations, including Fair Housing standards
  • Exemplify commitment to Mills' core values in all aspects of the role

Qualifications:

  • High school diploma or equivalent; college degree preferred
  • Minimum of five years' experience in property management
  • At least two years in a leadership capacity
  • CAM or RAM certification is advantageous
  • Demonstrated success in budget management and financial forecasting
  • Strong leadership and coaching skills
  • Exceptional communication and negotiation abilities
  • Proficient in problem-solving and maintaining composure under pressure
  • Valid driver's license required
  • Adept at building relationships and fostering teamwork

Note: This summary does not encompass all job duties and requirements. Management reserves the right to adjust responsibilities as necessary.