Optical Technician

1 month ago


Spring Hill, Florida, United States VSP Vision Full time
Job Summary

VSP Vision is seeking a highly skilled and customer-focused Reception - Technician to join our team at Optical Outlets. As a key member of our front desk team, you will be responsible for providing exceptional patient service, ensuring a smooth and efficient patient flow, and supporting our doctors and office manager in delivering outstanding care.

Key Responsibilities
  • Assist patients with check-in, pre-testing, and insurance verification
  • Provide clear and transparent information about exam pricing and processes
  • Answer phones and respond to patient inquiries in a timely and professional manner
  • Assist with dispensing eyewear and handle tasks such as adjusting and fitting eyewear
  • Serve as a center of excellence for patient satisfaction and provide outstanding service from the first interaction
Requirements
  • 1-2 years of experience in a related field
  • Working knowledge of MS Office package
  • Effective verbal and written communication skills
  • Excellent interpersonal and rapport-building skills
  • Ability to multitask and prioritize multiple tasks simultaneously
Benefits
  • Medical and dental insurance
  • Free vision care insurance and eyewear discounts
  • 401(k) retirement plan with employer match
  • Paid vacation and holidays
  • Life, accidental, and disability insurance plans

VSP Vision is an equal opportunity employer and welcomes applications from diverse candidates. We maintain a drug-free workplace and perform pre-employment substance abuse testing.


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