Veterinary Front Desk Coordinator

4 weeks ago


Benton, Arkansas, United States Benton Veterinary Hospital Full time
Job Overview

Benton Veterinary Hospital is a dynamic, progressive veterinary practice seeking a skilled and compassionate Veterinary Receptionist to join our team.

As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a smooth flow of patients and clients through our hospital.

Responsibilities
  • Provide warm and welcoming greetings to clients and patients, ensuring a positive experience from the moment they arrive.
  • Manage appointment scheduling, check-in, and check-out processes, ensuring accuracy and efficiency.
  • Respond to client inquiries, triage concerns, and direct calls or emails to the appropriate team member for resolution.
  • Process payments, maintain accurate records, and ensure compliance with hospital policies and procedures.
  • Collaborate with the veterinary team to provide exceptional patient care and support.
Requirements
  • 1+ year of experience in a veterinary or medical reception setting.
  • Excellent communication, organizational, and interpersonal skills.
  • Ability to work in a fast-paced environment, multitasking with ease.
  • High school diploma or equivalent required; associate's or bachelor's degree preferred.
What We Offer
  • Competitive hourly rate: $14-17/hr.
  • Comprehensive benefits package, including health, dental, vision, and liability insurance.
  • 401(k) matching program, life insurance, and supplemental insurance options.
  • Employee assistance program, paid vacation and sick time, and bereavement program.
  • Paid parental leave program, continuing education allowance, and tuition assistance program.
  • Access to a CVA/CVT/CVPM partnership through Penn Foster and career development opportunities.
  • Referral bonus program and additional benefits may be available.

Please note that some benefits may vary for part-time employees.



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