Veterinary Front Desk Coordinator
4 weeks ago
Benton Veterinary Hospital is a dynamic, progressive veterinary practice seeking a skilled and compassionate Veterinary Receptionist to join our team.
As a key member of our front desk team, you will be responsible for providing exceptional customer service, managing appointments, and ensuring a smooth flow of patients and clients through our hospital.
Responsibilities- Provide warm and welcoming greetings to clients and patients, ensuring a positive experience from the moment they arrive.
- Manage appointment scheduling, check-in, and check-out processes, ensuring accuracy and efficiency.
- Respond to client inquiries, triage concerns, and direct calls or emails to the appropriate team member for resolution.
- Process payments, maintain accurate records, and ensure compliance with hospital policies and procedures.
- Collaborate with the veterinary team to provide exceptional patient care and support.
- 1+ year of experience in a veterinary or medical reception setting.
- Excellent communication, organizational, and interpersonal skills.
- Ability to work in a fast-paced environment, multitasking with ease.
- High school diploma or equivalent required; associate's or bachelor's degree preferred.
- Competitive hourly rate: $14-17/hr.
- Comprehensive benefits package, including health, dental, vision, and liability insurance.
- 401(k) matching program, life insurance, and supplemental insurance options.
- Employee assistance program, paid vacation and sick time, and bereavement program.
- Paid parental leave program, continuing education allowance, and tuition assistance program.
- Access to a CVA/CVT/CVPM partnership through Penn Foster and career development opportunities.
- Referral bonus program and additional benefits may be available.
Please note that some benefits may vary for part-time employees.
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