Senior CS Application and Order Support Analyst

2 weeks ago


Clifton, New Jersey, United States Barnes & Noble Full time
Job Summary:

As a Senior, CS Application & Order Support Analyst at Barnes & Noble, you will be the key liaison between customers, agents, and various business system teams. Your expertise will ensure that customer needs are prioritized, and opportunities for process automation are identified and implemented.


Key Responsibilities:

  • Collaborate with business and system partners to share customer service requirements and pain points.
  • Analyze data to develop solutions or alternative methods of proceeding.
  • Partner with CS business leaders to ensure they understand the impact of system issues on their business.
  • Provide customer and agent impact to bn system teams while sharing solution recommendations.
  • Assist in business process redesign and documentation for customer or agent impacting initiatives.

Requirements:

  • Strong understanding of technological trends and ability to bring solutions to business units.
  • Ability to work independently and as part of a team in a customer-driven environment.
  • Strong prioritization and analytical skills, with ability to multi-task and meet deadlines.
  • Excellent writing and proofreading skills, with ability to manage time effectively.
  • Reliable judgment and ability to work harmoniously with co-workers.

EEO Statement:
Barnes & Noble is an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to age, race, color, ancestry, national origin, citizenship status, military or veteran status, religion, creed, disability, sex, sexual orientation, marital status, medical condition as defined by applicable law, genetic information, gender, gender identity, gender expression, hairstyle, pregnancy, childbirth and related medical conditions, reproductive health decisions, or any other characteristic protected by applicable federal, state, or local laws and ordinances.
  • Senior CS Application

    3 weeks ago


    Clifton, New Jersey, United States Barnes & Noble Full time

    Job SummaryAs a Senior CS Application & Order Support Analyst at Barnes & Noble, you will serve as the primary liaison between the customer service team and various business system teams. Your expertise will be crucial in ensuring that customer and agent needs are prioritized, and you will play a key role in identifying opportunities to automate processes...

  • Senior CS Application

    3 weeks ago


    Clifton, New Jersey, United States Barnes & Noble Full time

    Job SummaryAs a Senior CS Application & Order Support Analyst at Barnes & Noble, you will serve as the primary liaison between the customer service team and various business system teams. Your expertise will be crucial in ensuring that customer and agent needs are prioritized, and you will play a key role in identifying opportunities to automate processes...


  • Clifton, New Jersey, United States Barnes & Noble Full time

    Job SummaryAs a Senior CS Application Analyst at Barnes & Noble, you will serve as the primary liaison between customer service teams and business system teams. Your expertise will ensure that customer and agent needs are prioritized, and you will identify opportunities to automate processes and functions as needed.Key ResponsibilitiesAssist in business...


  • Clifton, New Jersey, United States Barnes & Noble Full time

    Job SummaryAs a Senior CS Application Analyst at Barnes & Noble, you will serve as the primary liaison between customer service teams and various business system teams. Your expertise will be crucial in ensuring that customer and agent needs are prioritized, and opportunities for process automation are identified and implemented.Key...


  • Clifton, New Jersey, United States Behavior Analysis and Support Services (BASS ABA) Full time

    Job Title: Board Certified Behavior Analyst BCBA Case SupervisorAt Behavior Analysis and Support Services (BASS ABA), we are seeking a highly skilled Board Certified Behavior Analyst (BCBA) to join our team as a Case Supervisor. As a BCBA, you will play a critical role in promoting patient achievement of greater independence in-home, at school, and within...


  • Clifton, New Jersey, United States Behavior Analysis and Support Services (BASS ABA) Full time

    Job OverviewCOMPANY AND CULTURE DESCRIPTION:At Behavior Analysis and Support Services (BASS ABA), we provide innovative ABA services customized for various environments including homes, educational institutions, and community settings. Our focus is on fostering a child's growth across multiple skills to promote autonomy and knowledge acquisition.Our...

  • Senior Care Nurse

    4 weeks ago


    Clifton Park, New York, United States Peregrine Senior Living Full time

    Senior Care Nurse OpportunityWe are seeking a dedicated and compassionate Licensed Practical Nurse to join our team at Peregrine Senior Living in Clifton Park, NY.Job SummaryThe successful candidate will provide exceptional care and support to our senior residents, ensuring their physical, emotional, and social needs are met.ResponsibilitiesAssist residents...

  • Senior Care Nurse

    4 weeks ago


    Clifton Park, New York, United States Peregrine Senior Living Full time

    Peregrine Senior Living Job OpportunityWe are seeking a compassionate and dedicated Licensed Practical Nurse to join our team at Peregrine Senior Living in Clifton Park, NY.Job SummaryThe Licensed Practical Nurse will be responsible for providing high-quality care to our residents, ensuring their physical and emotional well-being. This includes assisting...


  • Clifton, New Jersey, United States Blue Foundry Bank Full time

    Job Title: Senior BankerAbout Blue Foundry BankWe are a revolutionary bank that is bold, resourceful, and committed to getting things done. Our team is made up of movers, shakers, and makers who are passionate about shaping the future of banking.Job SummaryThe Senior Banker will conduct all retail financial transactions, cross-sell bank products, and provide...


  • Clifton Park, New York, United States Peregrine Senior Living Full time

    Job Title: Licensed Practical NurseWe are seeking a dedicated and compassionate Licensed Practical Nurse to join our team at Peregrine Senior Living. As a Licensed Practical Nurse, you will play a vital role in providing exceptional care and support to our residents.Responsibilities:Ensure compliance with regulations regarding residents' rights and provide...


  • Clifton Park, New York, United States Peregrine Senior Living Full time

    Job Title: Licensed Practical NurseWe are seeking a dedicated and compassionate Licensed Practical Nurse to join our team at Peregrine Senior Living. As a Licensed Practical Nurse, you will play a vital role in providing exceptional care and support to our residents.Responsibilities:Ensure compliance with regulations regarding residents' rights and provide...

  • Vibration Analyst

    2 weeks ago


    Clifton, New Jersey, United States Eastern Industrial Automation Full time

    Job OverviewEastern Industrial Automation is seeking a skilled Vibration Analyst to join its team. As a key member of our engineering service team, you will be responsible for performing vibration data collection, analysis, and reporting to support our local sales staff and existing customer base.Key Responsibilities:Collect and analyze vibration data from...


  • Clifton, New Jersey, United States L3Harris Full time

    Job Title: Senior Systems EngineerJob Summary: We are seeking a highly skilled Senior Systems Engineer to join our team at L3Harris. As a Senior Systems Engineer, you will be responsible for performing operational analysis and developing concept of operations, design and implementation plans. You will also develop test plans, procedures, and cases, conduct...


  • Clifton, New Jersey, United States Senior Care Therapy Full time

    Join Our Team as a ClinicianWe are seeking a dedicated and compassionate clinician to join our team at Senior Care Therapy. As a clinician, you will have the opportunity to work with a diverse population of seniors, providing high-quality psychotherapy services in a variety of settings.About the RoleProvide individual and group therapy sessions to seniors in...

  • Clinical Psychologist

    2 weeks ago


    Clifton, New Jersey, United States Senior Care Therapy Full time

    About the RoleWe are seeking a skilled Clinical Psychologist to join our team at Senior Care Therapy. As a Clinical Psychologist, you will be responsible for providing high-quality psychotherapy services to seniors in our care.ResponsibilitiesCollaborate with our interdisciplinary team to develop and implement individualized treatment plans for our...


  • Clifton, New Jersey, United States Senior Care Therapy Full time

    About the RoleWe are seeking a highly skilled and compassionate Clinical Psychologist to join our team at Senior Care Therapy. As a Geriatric Psychotherapist, you will play a vital role in providing in-person psychotherapy services to seniors in over 300 sub-acute, long-term care, and assisted living communities throughout NJ, NY, PA, and MD.Key...


  • Clifton, New Jersey, United States Richemont Full time

    Junior Photographer OpportunityWe are seeking a talented Junior Photographer to join our team at Richemont. As a key member of our Studio Production team, you will be responsible for capturing high-quality images in a commercial studio environment.Key Responsibilities:Proven experience in digital photography in a commercial studio settingTechnical knowledge...


  • Clifton Park, New York, United States Peregrine Senior Living Full time

    Senior Medication Assistant Job DescriptionWe are seeking a dedicated and knowledgeable Senior Medication Assistant to join our team at Peregrine Senior Living. This role is ideal for nursing students who are looking for a challenging and rewarding career in senior care.Responsibilities:Ensure compliance with all regulations regarding residents' rights and...

  • Senior Systems Analyst

    24 hours ago


    Clifton, New Jersey, United States L3 Technologies Full time

    Job Title: Associate, Systems EngineerAt L3 Technologies, we are seeking a highly skilled Associate, Systems Engineer to join our team.Key Responsibilities:Perform operational analysis and develop concept of operations, design and implementation plansDevelop test plans, procedures & casesConduct tests and document resultsUse software tools, scripting and...


  • Clifton, New Jersey, United States L3 Technologies Full time

    Job Title: Associate, Systems EngineerAt L3 Technologies, we are seeking a highly skilled Associate, Systems Engineer to join our team.Key Responsibilities:Perform operational analysis and develop concept of operations, design and implementation plans.Develop test plans, procedures & cases.Conduct tests and document results.Use software tools, scripting and...