Client Relations Specialist

2 weeks ago


Frederick, Maryland, United States Stapp Interstate Toyota Full time


Stapp Interstate Toyota, a reputable family-owned dealership with a legacy of 50 years, is expanding its team and seeking a dedicated Client Relations Specialist.

Ideal Candidates Will:
Exhibit a warm demeanor and a welcoming approach

Demonstrate eagerness to acquire new competencies

Be prepared to assist with administrative tasks as necessary

Show a commitment to understanding customer needs

Possess basic computer skills and familiarity with Microsoft Windows

Aspire for career advancement opportunities

Have a pleasant phone voice and enjoy engaging with customers and colleagues

Be capable of managing multiple tasks efficiently and thrive in a fast-paced environment

Previous experience in customer service or as a receptionist is advantageous but not mandatory, as comprehensive training will be provided to the right candidate.

Key Responsibilities Include:
Handling incoming calls through a multi-line phone system

Scheduling appointments

Organizing and maintaining files

Conducting outbound calls

Welcoming customers upon their arrival

Collaborating with the service and sales teams to ensure customer satisfaction.

We offer a full-time position that includes benefits such as health, vision, and dental insurance, life insurance, accident/disability coverage, paid vacation, six paid holidays, and a supportive work environment conducive to professional growth. Additionally, we provide a company-matched retirement plan.

This role features a competitive bonus structure paid monthly, with significant opportunities for advancement, alongside an initial hourly wage of $16.00.

Bonus Potential:
*Projected annual income ranges from $28,800 to $34,500.

Work Schedule:
Includes all Saturdays with Sundays and one additional weekday off.

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